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View Full Version : Customer Service...FYI



Bulldog
04-12-2012, 01:16 PM
I had a bad mag (CW40), split at the top, sent it back to Kahr two weeks ago, I now have a new replacement as of today. I am pleased.
I have a CW40 (traded my PF9 for it) and a CM9 (bought three weeks after the CW40)...both perform great...no problems what so ever, but for the one broken magazine.
Love my Kahrs!
Bulldog...

MudMarine
04-12-2012, 01:48 PM
Did you have prior communication with Kahr or did you just send it back with a note?

bonjorno2
04-12-2012, 01:49 PM
kahr's mags have had their share of issues here and there... I remember my first pm40 mag splitting and I was like wth is going on with that. I wish they would find a better place to get them from! Glad your kahr's are in tip top shape and welcome to the site!

Bulldog
04-12-2012, 01:59 PM
Did you have prior communication with Kahr or did you just send it back with a note?

I did call ahead, I was told to put a note with the magazine, as they get so many with no return info or what the problem is.
Bulldog...