View Full Version : what happened to the Kahr fired Rich Merril thread? I wanted to add that when my mk9
kerby9mm
06-15-2012, 10:57 PM
Was back at Kahr for the 2nd time for the cocking cam being out of spec Jason called me and said my gun was all set. When I got the gun back the trigger pivot pin was broken off below the frame. The next day I called Rich and he said that is strange because Jason fixed the gun. Once I E mailed Rich a picture he had the gun picked up and when it came back it was finally fixed properly. We as customers lost a good CS rep as far as I am concerned.
TucsonMTB
06-15-2012, 11:50 PM
I believe the original poster agreed to have Bawanna completely destroy it with his phaser. http://home.mindspring.com/%7Ejustsomeguy/icon_lol.gif
There was some concern that the notoriety would not help Mr. Merrill's cause.
Was back at Kahr for the 2nd time for the cocking cam being out of spec Jason called me and said my gun was all set. When I got the gun back the trigger pivot pin was broken off below the frame. The next day I called Rich and he said that is strange because Jason fixed the gun. Once I E mailed Rich a picture he had the gun picked up and when it came back it was finally fixed properly. We as customers lost a good CS rep as far as I am concerned.
Kerby:
I am sure Kahr attorneys got nervous when we started discussing Kahr axing an employee. This is a public forum and most terminations are handled privately.
Still the employee helped me a lot and I appreciated his dedication to helping me return my CM9 for a refund. He had guts and I will forever be thankful to this person and any company in need of a decent individual who truly looks out for the customer would do well to hire Rich.
Good Luck Rich and look me up if you need a reference. You can find me on the M&P Forum "RussC"
Russ
P.S. Rich, Pat in S&W customer service told me they are running 3 shifts manufacturing the Shield. You may want to see if they have any openings in customer service.
kerby9mm
06-16-2012, 04:08 AM
I was unable to read more of the forum until last night so I didn't know about the agreement about destroying the post. Moving on.
johnh
06-16-2012, 11:30 AM
Please do not discuss specifics of the job status of specific employees of Kahr. They all deserve respect for their privacy.
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