Google CENSORING guns from shopping!!!

[dkmatthews]

Be aware... If you've become a fan of "Google Shopping" and you also search from time to time for guns or gun related products, you will see that Google is now CENSORING guns and gun related products from their shopping search engine.

I urge you to switch to another search engine and stop using one that CENSORS the search results.

http://www.thetruthaboutguns.com/2012/06/foghorn/google-censor-firearms-related-shopping-results/

[CrabbyAzz]

What's with that? I noticed Bing.com is still allowing the gun searches in shopping. So Screw Google!

[Longitude Zero]

They have been censoring like this for quite some time. One website/term after another. One of the co-founders once said that if they could block ALL searches involvong firearms/ammo/2nd Amendment issues they would. He said they don't go that broad because they cannot afford to.

[Harleyrider]

I ran into a parallel issue when using WIFI at Panera Bread. It wouldn't let me access any gun forums or online stores. Arrgghh...

[TheTman]

I was googling some guns last night and it seemed to do ok.
But I don't doubt that they are trying to limit gun searches.

[CrabbyAzz]

I was googling some guns last night and it seemed to do ok.
But I don't doubt that they are trying to limit gun searches.


You can google guns, but you can't use google shopping for guns. And that's the search that's most effective when trying to find the best price.

[ZardozCZ]

I ran into a parallel issue when using WIFI at Panera Bread. It wouldn't let me access any gun forums or online stores. Arrgghh...

That's why I quit going there.

[mr surveyor]

I've been totally disgusted with google for a couple of years...I don't like what they tend to promote, I don't like their agressive style when it comes to individual privacy, and I don't like the way they lean politically..... I use generally use ask dot com

skru gugul

[losg]

I only use Google and probably still will after hearing this. But, that is weird. I didn't know they were on the other side of the gun debate. I have noticed ever since they put that black bar up top of the website that their search seemed to change for the worse. But, I mainly still find what I am looking for. I found Kahrtalk.com via a google search. I just hate bing and all things Microsoft and haven't found a decent replacement for search.

[CJB]

Does anyone doubt the collusion between the US Government, Facebook, Google, and eBay? (and many others)

[nmkahrshooter]

I guess its just another place that won't get my money anymore. If everybody did this eventually nobody would use their site aka no sponsers, no advertisers etc.

[wyntrout]

We make it really easy for the government because Google tries to digitize and put in its databases EVERY document in the world... and we make it easy on chat forums like this by listing many times the weapons we have and how much ammo we have, etc. Google would probably gleefully participate in helping the government scoop our weapons up if Obama wins re-election and starts a real gun grab program... besides sending assault weapons across the border and saying Bush did it. Programs for gun sale stings before Holder and Obama worked WITH the Mexican government and allowed NO weapons into the hands of criminals. GPS tracking devices were used and the would-be illegal buyers were scooped up... weapons weren't allowed to cross the border... unlike Holder's scheme which allowed thousands of assault-type weapons to cross the border and kill hundreds of Mexican citizens.. and a few U.S. agents! That's quite a difference, but Obama and Holder WANTED the statistics... body count... to help sway opinion that the U.S. really needed the anti-gun programs they were pursuing!

See this video clip at Bill Whittle's Afterburner... he really does a good job of explaining the difference in "Follow the Ideology":

http://www.pjtv.com/?cmd=mpg&mpid=56&load=7103

Wynn:)

[Longitude Zero]

With that thought in mind it really is terrible about the tragic boating accident that cost me all my guns...

[kahrseye]

I just changed my primary search engine to Ask.com.

[JFootin]

I just changed my primary search engine to Ask.com.

Well, I tried Bing, Yahoo and Ask with the string "Ruger 22/45 Lite" and get a bunch of reviews, just like I do with Google. When I click "Shopping", they don't find anything correct at all. To me, it still looks like Google does better. But I never use Google or any search engine to shop for best price on guns. I go to several online gun retailer sites and compare prices.

[aray]

You can google guns, but you can't use google shopping for guns. And that's the search that's most effective when trying to find the best price.

That's correct: it isn't all searches in general (although I agree they would like to censor that) it is their shopping search only (for now). Here is their new policy in their own words:

http://support.google.com/adwordspolicy/bin/answer.py?hl=en&answer=176077

Also, it might work for some of you depending upon which server you hit but as soon as all of the caches flush and reset all gun-related shopping will soon go blind. Already happened to me (see below).

I'm dumping google effective immediately. Bing still works, as do many others. For pure search results you might also want to try: https://ixquick.com/ for privacy (it doesn't record your IP address) and the related https://startpage.com/ where you can still get google search results (not shopping results) but it is via their proxy. There are a lot of good options. I'm never going back to google.

[melissa5]

I was looking for some reloading products and google shopping on the upper right side of the page showed me a few links, but when I tried to click them, they disappeared. :eek:

[Scoundrel]

I'm not calling anyone a liar, but...

.

[TxLobo]

I'm not calling anyone a liar, but...

.

Howdy..

just tried the exact same searches that you did and got back:

Your search - AR-15 - did not match any shopping results.

Suggestions:

Make sure all words are spelled correctly.
Try different keywords.
Try more general keywords.
Try fewer keywords.

[Scoundrel]

Here's something strange.

I just tried the searches again and they worked fine.

Then I closed Chrome (Google's web browser) and opened Internet Explorer, and did the exact same searches - and they found zero results.

I just downloaded and installed Firefox and tried the same - zero results.

So the Google Chrome web browser is searching guns just fine, but not IE or Firefox.

It's not the first time I have seen Google neglect/disregard their own web browser. Some other Google stuff works fine in IE and Firefox but not in Chrome.

Seems odd that this would happen though. Seems like the search results would be filtered no matter what web browser requested the search.

[Scoundrel]

Different computer, works in IE.

.

[les strat]

If I go to Google shopping, no guns. Nothing at all.

I sent them a message in the suggestion area. Told them I and thousasnds of others will stop using Google for a search engine while shopping because of their liberal nanny state policies.

[Barth]

It seems strange to me that Google would wish to lose market share and business over an attempt to limit info on guns via their site.
Other sites will be happy to have gun info and absorb that business.

All I foresee for them is lost revenue.

[Scoundrel]

I didn't read the extensive posts with their policy statements and such, so please excuse me if this has been covered, but are we sure this is intentional, and not some big glitch they just haven't fixed yet?

Because, it works in Chrome on my main computer, and it works in Internet Explorer on my laptop. It seems like if they had turned it off intentionally, it wouldn't work anywhere.

[yqtszhj]

It works from the main google search page but not the "shopping" screen in Safari.

[les strat]

I guess it's a lot like ebay or Amazon. They want their hands clean of anything coming back to them. But usinging the main search engine (not "Shopping"), you can find stuff. I just choose not to use Google for it anymore.

[CrabbyAzz]

Different computer, works in IE.

.

I'm finding the same thing. They must have a glitch. Google shopping works with some browsers and some it doesn't. It works on my stock Android browser but not Chrome. As Scoundrel said, it also works with IE Explorer.

[johnh]

Not working in any browser for me, and seems firearms industry specific. I did test searches for non-firearms products and they came up just fine. Searching the net produces numerous other references confirming this is a Google policy change. Dirtbags! Here is a letter Google sent to a firearms/accessory vendor:

Dear Merchant,
We’re writing to let you know about some upcoming changes to the product listings you submit to Google. As we recently announced, we are starting to transition our shopping experience to a commercial model that builds on Product Listing Ads. This new shopping experience is called Google Shopping. As part of this transition, we’ll begin to enforce a set of new policies for Google Shopping in the coming weeks. A new list of the allowed, restricted, and prohibited products on Google Shopping is available on our new policy page – http://www.google.com/appserve/mkt/ApI7UWRj6OCZpd.
Based on a review of the products you’re currently submitting, it appears that some of the content in your Merchant Center account, HamLund Tactical, will be affected by these policy changes. In particular we found that your products may violate the following policies:
Weapons
When we make this change, Google will disapprove all of the products identified as being in violation of policies. We ask that you make any necessary changes to your feeds and/or site to comply, so that your products can continue to appear on Google Shopping.
To help you through this new set of policies and how to comply with them, we would like to give you some specific suggestions regarding the changes needed to keep your offers running on Google Shopping.
Weapons
As highlighted on our new policy page http://www.google.com/appserve/mkt/ApI7UWRj6OCZpd, in order to comply with the Google Shopping policies you need to comply first with the AdWords policies http://www.google.com/appserve/mkt/StQ08jAzM4fVtG.We do not allow the promotion or sale of weapons and any related products such as ammunitions or accessory kits on Google Shopping. In order to comply with our new policies, please remove any weapon-related products from your data feed and then re-submit your feed in the Merchant Center. For more information on this policy please visit http://www.google.com/appserve/mkt/GbBNIGHOribLzf.
We’re constantly reviewing our policies, and updating them when necessary, to ensure we’re offering the best experience possible to our users. We’ve identified a set of policy principles to govern our policy efforts on Google Shopping in the U.S. These principles are:
1) Google Shopping should provide a positive experience to users. Showing users the right products at the right time can truly enhance a user’s experience. When people trust us to deliver them to a destination that’s relevant, original, and easy to navigate this creates a positive online experience to the benefit of both users and merchants.
2 ) Google Shopping should be safe for all users. User safety is everyone’s business, and we can’t do business with those who don’t agree. Scams, phishing, viruses, and other malicious activities on the Internet damage the value of the Internet for everyone. Trying to get around policies or “game the system” is unfair to our users, and we can’t allow that.
3) Google Shopping should comply with local laws and regulations. Many products and services are regulated by law, which can vary from country to country. All advertising, as well as the products and services being advertised, must clearly comply with all applicable laws and regulations. For the most part, our policies aren’t designed to describe every law in every country. All advertisers bear their own responsibility for understanding the laws applicable to their business. Our policies are often more restrictive than the law, because we need to be sure we can offer services that are legal and safe for all users.
4) Google Shopping should be compatible with Google’s brand decisions. Google Shopping must be compatible with company brand decisions. Our company has a strong culture and values, and we’ve chosen not to allow ads that promote products and services that are incompatible with these values. In addition, like all companies, Google sometimes makes decisions based on technical limitations, resource constraints, or requirements from our business partners. Our policies reflect these realities.
We’ve given much thought to our stance on this content, as well as the potential effect our policy decision could have on our Merchants, and we apologize for any inconvenience this may cause you.
Sincerely,
The Google Shopping Team
© 2012 Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043 You have received this mandatory email service announcement to update you about important changes to your Google Merchant Center account.

[Jaguar]

For searches, I switched to DuckDuckGo last year. Good results and real privacy. I don't think they have "shopping" though, but whatever.

DuckDuckGo (https://duckduckgo.com/privacy.html) privacy policy, and why it should matter to you.

[les strat]

For searches, I switched to DuckDuckGo last year. Good results and real privacy. I don't think they have "shopping" though, but whatever.

DuckDuckGo (https://duckduckgo.com/privacy.html) privacy policy, and why it should matter to you.

Hey thanks! Good info, and now I have a new search engine.

[Deano]

Google works fine for me on all arms searches using Safari on a mac

[dkmatthews]

Hey folks... With all due respect, this isn't a technical glitch or a problem with one web browser versus another one.

This, apparently, is Google deciding to use their "Shopping" link to become more directly involved in sales and take a slice out of the online-retail pie.

It's pretty easy to verify.
1) Go to regular, plain old Google at www.google.com (http://www.google.com) and search for "Kahr cm9". LOTS of results: https://www.google.com/webhp?rls=ig#q=kahr+cm9&hl=en&safe=off&rls=ig&prmd=imvns&source=lnms&sa=X&ei=1zPyT8OcEenh0QHBu4n7Ag&ved=0CBQQ_AUoAA&bav=on.2,or.r_gc.r_pw.r_cp.r_qf.,cf.osb&fp=9e59eda4d25e6bc4&biw=1375&bih=781

2) Then click on the "Shopping" link on that same page to see what the prices are like from dealers around the country for that Kahr CM9:
https://www.google.com/webhp?rls=ig#q=kahr+cm9&hl=en&safe=off&rls=ig&prmd=imvns&source=lnms&tbm=shop&sa=X&ei=7TTyT8PwDOjY0QH6-fH7Ag&ved=0CDkQ_AUoBQ&bav=on.2,or.r_gc.r_pw.r_cp.r_qf.,cf.osb&fp=d432527243b640ef&biw=1375&bih=781

I've attached screenshot images to make it even more obvious.

[Deano]

I'm just saying that when I search google for kahr arms, and then hit the shopping button on the side, I get a long list of kahr pistols for sale from many different dealers. I do not get the same message that you are getting.

[Tinman507]

Interesting take on this whole issue:

http://www.gunsamerica.com/blog/google-bans-guns-in-shopping-good-news-for-stocking-gun-dealers/

[chrish]

This topic just came up on the Sig P250 forum I frequent. I recently started seeing sporadic issues w/ google shopping not returning results, but this past week, totally dark. Only my phone will return the results in the phones browser now. I assume that'll stop soon enough. But decided to post my latest thoughts. Same post below is what I responded to on the Sig forum. Tough decision...

- - - - -

I'm really struggling w/ what to do on this one. I've been reading alot about this change after starting to sporadically and now completely loose the ability to shop for guns on google shopping. But, I typically ONLY buy from online dealers when I cannot get a firearm from a local dealer. Sometimes they just don't want to track a product down for me, so I buy online. So it's not a huge issue, I know the few places to go online now to get the best price.

But, that's not the issue. The issue is the principle of it. My initial knee jerk reaction was to remove all google apps from my phone, uninstall chrome, and then I went to shut down my gmail account (never used it, registered for one to get google voice for my business, which i do use). So my first problem, not any good alternatives to google voice. Fine by me, was just going to port my number to a pay-as-you-go phone on Verizon for the time being and drop it anyway.

Then I started to give it more thought. One, I need chrome for my job (web development, browser testing). Two, I use other google services that if I give up all use of Google (search, youtube, etc.) I would loose out on. Again, I could give it up, but then I'd miss hickok45, nutnfancy, tnoutdoors9 and a whole pile of other stuff. My family also uses it, and while they hold to the same values as I do, they are not as militant as I am about boycotting products and services. Last, my other primary shopping resource (Amazon) has never allowed firearms or ammo, although you can find accessories and parts there.

Anyway...I'm in a bind as to what I'll ultimately do, but it definitely rubs me the wrong way.

Tough one.

[Scoundrel]

It is now working in IE on the same computer that it did not work on, regardless of whether I do the regular search first, then switch over to Shopping, or go to the Shopping tab first.

So either it was a weird glitch that they were fixing, or the paranoid crowd might say that they are reversing their policy due to backlash or something.

Whatever the cause, I'm not getting my undies in a bunch about it.

[Planedude]

Never have used that Shopping tab, but I don't like the move they are making.

Not sure that boycotting a service that makes no money from firearms adverts and that must defacto not support or make it's millions from anything I care about will do much to get the GOOG's attention.:rolleyes:

Maybe we could just post a photoshopped pic of them playing very dirty with a goat up on faceplant or something? Ruin their online rep with the yippies, X's and Y's then it'll cost them the big bucks...;)

The Google folks are writing off a big chunk of the US populace (I'm sure bigger than they know). If they did it to us, the arrogant pricks will do it to some other group. Then both of our groups combined will have some sway.

Or not...

In the mean time how about all of us find the adverts that Google targets to us via our interests (how their software works). Next we have to is send those advertisers emails saying we will never buy from them because they advertise on that ANTI-RIGHTS cesspool site called Google...

Then see what happens. The Goog is all about the $$, scare away the adverts and thus goes the $$... But it will take 10K 2nd admen supporters doing five or ten advertisers each to hit the mark.

Up for it?:cool:

[nmkahrshooter]

Screw google. Just a bunch of jerks thinking they can change the world. Be careful they also track your computer. I thought we got rid of the censoring thing back in the 40's.

[aray]

dkmatthews got it right - there is a difference between the normal google.com search and the google shopping search. They are not the same. And the screenshot he posted illustrates that well.

Scoundrel, I can tell from your screenshot that you ran just the normal google search, so of course it worked. You can easily tell the difference: the normal web search has a big red Search under the Google logo; the shopping search does not have that. Yours contained the red Search which is not what we're talking about. In addition currently google shopping has a new banner on the right hand side announcing that google shopping is now becoming a commercial site. Check out the difference between the two screenshots dkmatthews posted and I think you'll see what I mean.

Run your tests again using the Shopping link and I suspect you'll see different results, regardless of the browser selected.

[Deano]

dkmatthews got it right - there is a difference between the normal google.com search and the google shopping search. They are not the same. And the screenshot he posted illustrates that well.

Scoundrel, I can tell from your screenshot that you ran just the normal google search, so of course it worked. You can easily tell the difference: the normal web search has a big red Search under the Google logo; the shopping search does not have that. Yours contained the red Search which is not what we're talking about. In addition currently google shopping has a new banner on the right hand side announcing that google shopping is now becoming a commercial site. Check out the difference between the two screenshots dkmatthews posted and I think you'll see what I mean.

Run your tests again using the Shopping link and I suspect you'll see different results, regardless of the browser selected.
Again, not sure why, but the shopping link still works fine for me.

[CrabbyAzz]

Well, Safari, Firefox,Skyfire & Chrome no longer work with Google shopping. Guess they want out of the gun business. Oh well, that's their choice, Bing shopping still works.

I seen some pop ups indicating that Google shopping is going to be come a commercial shopping site rather than just a search function. Basically like amazon shopping.

[johnh]

For those that still think it is a glitch, read my post above. Google sent messages to vendors selling firearms related items that they must remove such items from their product lines if they want to stay on Google shopping. They are trying to enforce a measure of gun control using their monopoly over most Internet searches. They are not distinguishing between any sub-types of firearms related sites. This means sites dealing in law enforcement, hunting, competition shooting, and/or military sales will be banned as well. It is a blanket wipe of all things related to firearms. This is the danger of letting a single company get that much control over how users interact with the Internet. Perhaps our next president and congress should investigate whether Google is engaging in unfair business practices. Anti-trust suit anyone?

[titus1971]

They are suppressing our 1st amendment rights to deter our 2nd amendment rights, we should all vote withour dollars and promote Constitutional friendly providers. THis type of thing makes my blood boil!

[cjm2022]

******* liberals

[CrabbyAzz]

******* liberals

Just business. You know free enterprise, we believe in that right? They have a new business model and guns don't fit. That's their right. We can just shop elsewhere. Remember, as long as there is a demand, there will be a supply. And there will always be a demand for guns.

[TucsonMTB]

Hey, guys! Try http://duckduckgo.com for your next firearms search. I think you will be pleased. I was.

Oh, and if you like it and are using Firefox, it is easy to add to your list of search engines. After your search is complete, pull down the list of providers by tapping the icon on the left end of the search box and you should see an "add DuckDuckGo.com" item choice on the list.

Have fun . . . :)

[LorenzoB]

Just business. You know free enterprise, we believe in that right? They have a new business model and guns don't fit. That's their right. We can just shop elsewhere. Remember, as long as there is a demand, there will be a supply. And there will always be a demand for guns.

It is hardly business. They have a political agenda that stems from a personal belief shared by many higher-ups in the company. They don't like guns, they don't want you to buy guns, and they hope that over time, people will less likely be interested in guns because of an entire generation being less exposed to them. It is what has already happened over the last 2 generations, and they are just doing their part to extend that "censorship" into their little (actually BIG) corner of the digital world.

If society whittles away (little bit by little bit) at this so-called "scary gun problem", over time, it will be your great grandchildren that will vote to repeal the 2nd amendment. They will say "why do we need this archaic and evil gun right any way".

Don't believe me? I bet yours and my grandparents would never have thought we would be in such a gun-fearing society as today.

I also believe that over the demand for guns will be less and less if they have their way. If you want to see where we are headed... Go move to England for a few years and see if they will let you bring your guns. Or see if you can buy them there. Heck, can you even buy them here in California?

I'm not trying to ruffle your feathers, I'm just trying to see if I can help you understand where I, and so many others here, are coming from. It's all good. ;)

[CrabbyAzz]

It is hardly business. They have a political agenda that stems from a personal belief shared by many higher-ups in the company. They don't like guns, they don't want you to buy guns, and they hope that over time, people will less likely be interested in guns because of an entire generation being less exposed to them. It is what has already happened over the last 2 generations, and they are just doing their part to extend that "censorship" into their little (actually BIG) corner of the digital world.

If society whittles away (little bit by little bit) at this so-called "scary gun problem", over time, it will be your great grandchildren that will vote to repeal the 2nd amendment. They will say "why do we need this archaic and evil gun right any way".

Don't believe me? I bet yours and my grandparents would never have thought we would be in such a gun-fearing society as today.

I also believe that over the demand for guns will be less and less if they have their way. If you want to see where we are headed... Go move to England for a few years and see if they will let you bring your guns. Or see if you can buy them there. Heck, can you even buy them here in California?

I'm not trying to ruffle your feathers, I'm just trying to see if I can help you understand where I, and so many others here, are coming from. It's all good. ;)

It's a business and they are free to do as they please. I just don't see your point. So the owner or owners don't like guns, that's their right. Freedom of business is the main plank of the conservative party. Don't you see the hypocrisy in your comment?

[Tinman507]

http://media.giantbomb.com/uploads/6/63659/1543481-i_like_were_this_thread_is_going_super.jpg

[johnh]

Now Google seems to be trying to get their software to just edit out guns and ammo. Try searching for "MagPul" in shopping, and you get results. Search for AR-15 or AR15 and you do not. What morons. So "guns don't fit their business model"? Seems to me like certain types of gun terms "don't fit their business model"....

No matter how you look at it, Google has gone way beyond being just a business with their dominance of how people search for information online. Censoring it to serve their political beliefs is unacceptable. Remember a few years back when they got caught modifying searches for "George Bush" to come up with terms like "miserable failure" as the top of their search results?

[les strat]

People need to shop more at their LGS anyway :)

I agree, it's a stupid decision. About like saying we will no longer allow searches for cars because so many people abuse them and kill people, but, hey, their choice. Whatever. We can gripe all we want, but if you don't give them feedback and tell them you are done (as well as the many people you can influence), you're bending over and taking it if you continue to use it.

Duckduckgo is now my search engine on my PC at home, work, and droid. No tracking, selling of my info, etc. Thanks for the recommendation TucsonMTB.

[LorenzoB]

I never said they couldn't do it.

It is just a concern to me when anti-gun thoughts and controls spread. That is all. I was looking to see if you could see WHY I was concerned, not how I could stop a company from doing what they want to do legally.

I also know it was not a business decision, but part of a larger political agenda.

I also see your first post suggested Bing... which is about all we can do.

I am concerned, because google has A LOT of power when it comes to the ability to control what search results people are presented with. And we all know that most people these days use the Internet to find things, AND that Google is the method most people use (2/3 of all searches are on Google).

They are a business, and they are free to do what they want. And I am free to limit my choices for what ever reason I want.

Here is a good article on it from July 5th.
http://www.forbes.com/sites/frankminiter/2012/07/05/google-sadly-joins-the-anti-gun-brigade/

Either way you look at it... Google can do what they want, but people can express to them (raise a stink) that they don't like it and hope they change.

[LorenzoB]

....No matter how you look at it, Google has gone way beyond being just a business with their dominance of how people search for information online. Censoring it to serve their political beliefs is unacceptable.

Yep.

[JFootin]

They don't censor air guns, but I got zero results looking for holsters for a real gun in the Shopping search. So, not just guns, accessories, too. :mad:

[CrabbyAzz]

No matter how you look at it, Google has gone way beyond being just a business with their dominance of how people search for information online. Censoring it to serve their political beliefs is unacceptable.

I'm more concerned about them adapting your search results based upon the profile they've developed for you from your search history. Search results should be objective and unbiased. Instead, if they figure you to be a conservative, they give you all right wing results as they would give a liberal leaning person liberal results. duckduckgo.com seems to be pretty independant from what I'm seeing so far. But they don't have anything like shopping, so for that I will stay with microsofts Bing.com.

[les strat]

By cutting out firearms and equipment from shopping, that is biased from the get-go.

[JFootin]

By cutting out firearms and equipment from shopping, that is biased from the get-go.

And yet liberals are the first and loudest to talk about freedom of speech and try to accuse conservatives of suppression and oppression. Hypocrits! :mad:

[CrabbyAzz]

And yet liberals are the first and loudest to talk about freedom of speech and try to accuse conservatives of suppression and oppression. Hypocrits! :mad:

How does Google exercising it's right to advertise and sell what they want interfering with your rights? Please explain?

By the way you can still Google all the guns you want, you just can't use the nice shoppng feature.

[dkmatthews]

You guys suck. I'm done with this topic.

Sent from my SAMSUNG-SGH-I897 using Tapatalk 2

[Bawanna]

No meat left on this bone, lets cremate it and seal it in concrete.