ponchsox
08-03-2012, 10:47 AM
After my boneheaded K9 reassembly locking the slide back by incorrectly inserting the slide stop pin, I called Kahr CS. The gentleman instructed me to ship my K9 back to Kahr. I asked how much it would cost and he said it depends on the repair. He also said it would take 3-4 weeks to get back. I sent it Fedex on Monday 7/30 ($60) and figured I would be in for shipping cost, repair cost, return shipping, and a 3-4 week wait. Two days later (8/1), I got home and noticed a Fedex sticker on my door that required a signature. I couldn't figure out what it was that I ordered or might be getting. The thought never crossed my mind I would get my gun back in two days.
So I get my package today, sign for it, look on the box and guess what? It came from Kahr! I opened, gun was fixed, and best of all they didn't charge me anything. They must have realized how much it cost me to ship the gun and wanted to make me happy.
Two BIG thumbs up, and I will definitely buy from Kahr again after this experience.
So I get my package today, sign for it, look on the box and guess what? It came from Kahr! I opened, gun was fixed, and best of all they didn't charge me anything. They must have realized how much it cost me to ship the gun and wanted to make me happy.
Two BIG thumbs up, and I will definitely buy from Kahr again after this experience.