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View Full Version : Amazing customer service



pikemaster11
09-21-2012, 07:14 PM
I bought a silent thunder solo iwb holster for my first carry gun and holster. It was extremely well made and did everything as advertised, but I just did not like the feel of iwb. I had it for a month and when I called Garrett Industries they asked no questions, just send it back and tell us what you would like to exchange it for. I chose a silent thunder owb and it too was top notch quality with a perfect fit. The only issue was that I got a gun belt from Jerry Bissell (also great quality and price) and it was difficult to slide the belt through the slits in the holster because of the thickness of the belt.

I called Ron and was asking about some different mounting options that I could buy. He recommended the paddle option and then said he would also send another belt slide mount with wider slits for free. What a great company, I feel Ron and Sheryl went above and beyond what would be expected from a normal business. I highly recommend them for any holster need.

Bawanna
09-21-2012, 07:45 PM
They are both awesome people. Just ready to make you happy whatever it takes. And a damn fine product too.

And I don't say this just cause they send me 500 a month to promote their products either.

Anyone that buys that last part I got some ocean front property in Idaho for sale, give me a call.

jocko
09-21-2012, 07:54 PM
they send me $500 if I promise to say nuttin. Just sayin

muggsy
09-21-2012, 08:54 PM
They are both awesome people. Just ready to make you happy whatever it takes. And a damn fine product too.

And I don't say this just cause they send me 500 a month to promote their products either.

Anyone that buys that last part I got some ocean front property in Idaho for sale, give me a call.

What are you asking for that ocean front property? I'll believe anything you tell me. :)

Bawanna
09-21-2012, 10:44 PM
What are you asking for that ocean front property? I'll believe anything you tell me. :)

I'm not gonna lie to you Muggsy, your too good a man. The property is actually in Indiana.:eek: