DeSantis - Dawn Dish Soap Voids Warranty

[monkeyboy]

I would like to share my experience with DeSantis for anyone considering buying one of their holsters. This is their response I received from Daniel DeSantis about my "super fly" pocket holster losing its tackiness. This is a rubberized holster (not leather) I asked for his recommendations to restore the "sticky" of the holster. Told him I tried cleaning with Dawn Dish Soap to remove any body oils. Keep in mind, I did not ask for a new holster or for a return. Just a recommendation for cleaning.
I stopped buying thier leather holsters years ago due to poor quality. I should have know better. This is just my experience. Yours may vary.

The lifetime on our rubberized pocket holsters are approx. a year to year and a half depending on the use. Please note that by cleaning it with Dawn dish soap has now voided the warranty on the holster. I would suggest replacing the holster. I apologize for any inconvenience, have a good day.

[Bawanna]

Wow, that's kind of a sad response right there.

Life span of a year to a year and a half? That doesn't work for me.

[JFootin]

Hey, you get what you paid for. Just sayin...

I have a black leather pocket holster for my J-frame from James Dean Gunleather (https://www.facebook.com/jamesdeangunleather). It's beautiful! It works perfectly and will outlast me. Check out his photos; you'll see two of the other holsters he has made for me!

And I have a kydex pocket holster for my TCP 380 from PJ Holsters (http://pjholster.com/?page_id=95). Indestructible.

I have 3 of the Stays-Put Ultra (http://www.concealmentspecialties.com/products.html) pocket holsters for 3 of my guns. Just $14.95 shipped. Like the name says, they STAY PUT in my pocket when I draw the gun. They also STAY PUT int the AIWB position behind a good belt. Very comfortable. Very well made. Not too bulky. Not tacky to the touch. Hide the shape of the gun well.

I also have a Nemesis for my TCP and an Uncle Mike's #3 pocket holster that I find usefull at times.

[7shot]

bummer about your holster...did it come with any cleaning instructions? if not how in the heck you suppose to know how to clean it. that is a pretty lame response.

[RRP]

Hey, you get what you paid for. Just sayin...


Bingo.

To put this in perspective, the first box of ammo expended through the pistol carried in the Superfly cost as much as the holster.

[kerby9mm]

I have Desantis holsters for my mk9 mk40 EMP & p238. They fit the guns well & have held up well but I did not put anything on them to treat them.

[downtownv]

Kinda like having sex and then told after, congratulations I have an STD! That holster wasn't worth the Bad publicity you just posted towards this company. Was there ANYTHING that came with your product that specified NOT to use a particular product or type of product in the care of the holster? Small claims court is almost a garuanteed victory for you!

[yqtszhj]

The lifetime on our rubberized pocket holsters are approx. a year to year and a half depending on the use.

Lifetime of 1 year ??? Any mention of normal wear and tear excluded? that would make more sense.:confused:

[monkeyboy]

nothing in instructions or disclaimer regarding cleaning.
I did not "treat" the holster. It is rubber and I used dawn dish soap. the same stuff they use to clean crude oil from live animals.

[wyntrout]

Dang! Who wudda thunk that using a soap that's known for getting rid of sticky stuff on things would remove the sticky, stay-in-place stuff that the Desantis uses for staying in place?:rolleyes:

Sorry... just seemed a bit obvious... but maybe not.

Wynn:)

[Robert777]

I have a remora holster for my cm9 and it works great. I think it is similar to the desantis that the op has and on the remora website it specifically mentions using dawn dish soap to clean it. I think desantis may have lost a customer for life and after hearing your story I would never buy one of their products.:confused:

[berettabone]

Been using a Nemesis holster for years with no problems...........

[Bushmaster1911]

I've tried several pocket holsters over the years but I like the type you hook on the pocket when drawn. Have been leery of the sticky ones. I have a Pro-Tech I picked up recently for a TCP .380 and it's a winner. I picked up a couple of different ones for my CM9. I just got a Galco Pocket Protector for the little Kahr and love it. I'm old school and like leather.

[Longitude Zero]

This is the reason I have always used and will always use Galco Holsters for off-duty usage.

[muggsy]

[QUOTE=JFootin;239594]Hey, you get what you paid for. Just sayin...

+1 Great minds think alike, J.

[jocko]

Been using a Nemesis holster for years with no problems...........

Desantisis about 4+ yearsold,worn as all getout but it suredoes me agreat job.If and when it falls apart, I will buy anutter one.Other than some outside holster wear marks. the interior is fine.:Amflag2: