KT OWB holster story

[noslolo]

So I had posted in another thread about OWB Kydex holsters and how I had ordered a left handed OWB from KT. The post office lost it, but found it several hours later and my regular mail man drove it out to me after he got off. I was super excited to finally get it and try it out. BUT..... it was the right handed OWB. I emailed KT and they responded in hours, with the following email;

"I apologize for the mix up and the inconvenience. We will be mailing you the correct holster via Priority tomorrow. We have included in the package with the holster a return envelope for the right handed holster sent in error; as well as a set of our IWB Belt Loops for you for the inconvenience of sending you the wrong holster.

Again, I apologize for the inconvenience.

Thanks for choosing KT!"

I have worked as a sales manager and I have had to package orders to be mailed, everyone can make mistakes, and we are all human. I find the KT customer service to be top notch up to this point.

I will follow up when the left handed holster arrives. The quality for the price is excellent and I tried out carrying right handed for a day and it was a very comfortable holster.

I teased my wife that I was going to keep it and just pay for another, so I could buy another Kahr and carry on both hips....... The Two Kahr Kid!

[aKahrt_and_p2KT]

They are a great company to deal with in my experience as well.

[noslolo]

Well it came two days later in the mail. They did send the IWB loops, but I haven't tried them yet. I do find the OWB to be fantastic! Well made, solid retention, sits tight against the body, very decent price and very nice customer service. I think I need to order their OWB holster for my Kimber Pepper Blaster II, for when I'm working in the Peoples Republik of Maryland.