Crimson 'Trace

[got2hav1]

Kudos to the folks at Crimson Trace. I bought a LG460 to put on my K9 recently. I immediately had some issues where the activation button would not work . Sometimes it would come on perfectly then sometimes it would come on for a few seconds and then fade to almost nothing. Called CT customer service and explained that I had just purchased the LG460. Craig says no problem , I will put a new one in the mail to you and include a return envelope to send back the original one. No questions asked. Just send it back. :Amflag2:

[Bill K]

Now that's the way to run a business!

[got2hav1]

I agree. Take care of the customer and that customer will return with more business.

[340pd]

Crimson Trace has proved itself over and over to be a company we should want to do business with.

[garyb]

Great company with great products. Could have been a battery....that's how my batteries fade out.

[Big bird]

It would be great if they would make one for the guide rods for the CM models like the one I have on my Glock 23.

[NoBite]

Question for the OP - after you installed the CT grips, did your holster(s) still work without modifications? Logically, I would think they would, but I thought I'd ask someone who has done this. Contemplating this myself. Thanks!


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[TheTman]

I'm not the OP, but most holsters won't work if you add the CT laser that hangs under the barrel. If you get the laser grips, like for a 1911 and some others, then holsters are not a problem. I use Remora holster that will hold either the CM45 or CW45, depending which one I put the laser on.

That was great customer service by CT! Now if they would just come out with some laser grips for the Boberg, I'd be a real fan of them.

[340pd]

I have had many dealings with Crimson Trace and every time they prove themselves to be a great company to work with.

[Marine One]

I've got one on both my CM9 and CW380.

[kahrnut1]

I called crimson trace a few yrs ago about their batterys for life and the woman that answered refused to believe that i owned 16 crimson trace units. And sent me 5 sets of batterys. Just to prove a point i had my lgs send in sales records for the 16 but they just sent me 5 more battery sets. There is a lesson to be learned here but i am not smart enough to figure it out.

[McE]

I unfortunately will need to try out CT's customer service. The laser on my PM9 dims after a shot, but comes back to full brightness if I release and reactivate. It's not a low battery issue as the laser stays on bright if I don't shoot. =\