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muggsy
11-15-2014, 10:00 AM
I have received some criticism lately for suggesting that people who are having problems with the functioning of their Kahr pistols send them back to the manufacturer for repair under warranty. It's not that I really give a damn what any of you think, but I felt that I owed it to you to explain my position. :) First, not everyone is a gunsmith or even mechanically inclined. Second, the owners manual expressly states that you can void your warranty if you modify the pistol in any way. Third, if we keep repairing the guns on our own the manufacture, absent our feed back, will never correct the problems on their own. It's your gun and you can do with it as you like. Far be it from me to tell you what to do.
Your humble servant,
Muggsy

DavidS
11-15-2014, 10:28 AM
I have never been one to do the manufacturer's job. They provide the warranty, they fix it under their warranty.

knkali
11-15-2014, 11:12 AM
I have received some criticism lately for suggesting that people who are having problems with the functioning of their Kahr pistols send them back to the manufacturer for repair under warranty. It's not that I really give a damn what any of you think, but I felt that I owed it to you to explain my position. :) First, not everyone is a gunsmith or even mechanically inclined. Second, the owners manual expressly states that you can void your warranty if you modify the pistol in any way. Third, if we keep repairing the guns on our own the manufacture, absent our feed back, will never correct the problems on their own. It's your gun and you can do with it as you like. Far be it from me to tell you what to do.
Your humble servant,
Muggsy
Wow you were criticized for saying send it back to Kahr? That seems completely logical and apropriate. Perhaps it was they way you said it that you were criticized for? Tact is not one of your strong suits. Trust me I know this first hand. Further example of this possibility is in your original post: "It's not that I really give a damn what any of you think...." how nice of you to add that.

deadeye
11-15-2014, 11:56 AM
I know down deep inside you really care what I think. No, really! I think. Problem is - I totally agree with you. I've always tried to avoid buying other peoples problems, especially with something I am going to bet my life on. New guns have a warranty and companies state very plainly if you modify it in anyway it's your baby. I spent my whole life designing and maintaining machinery including gunsmithing, so will tackle about anything, but have no intention of voiding my warranty. Luckily there has been not a single problem with my CM9. But if there had been I wouldn't hesitate sending it in. Your advice is more than welcome to me and I'm sure, many others. Advice is good. 70 years young and still learning new things every day. Thank you.

jeepster09
11-15-2014, 12:01 PM
So sweet...

Bawanna
11-15-2014, 12:12 PM
I take 3 of those a day jeepster. Kind of knock the edge off but certainly not a cure.

berettabone
11-15-2014, 12:19 PM
That, and a little noassatall can go a long way:p

marshal kane
11-15-2014, 12:27 PM
I have received some criticism lately for suggesting that people who are having problems with the functioning of their Kahr pistols send them back to the manufacturer for repair under warranty. It's not that I really give a damn what any of you think, but I felt that I owed it to you to explain my position. :) First, not everyone is a gunsmith or even mechanically inclined. Second, the owners manual expressly states that you can void your warranty if you modify the pistol in any way. Third, if we keep repairing the guns on our own the manufacture, absent our feed back, will never correct the problems on their own. It's your gun and you can do with it as you like. Far be it from me to tell you what to do.
Your humble servant,
Muggsy
My sentiments exactly. If your Kahr is under warranty, let Kahr fix it, don't void your warranty by home gunsmithing the gun as you may have to pay for all the damages that you did to it later. For those of you whose guns are no longer under warranty, yes you can homegunsmith your gun knowing full well that you alone bear the responsibility and costs of your work. Some, but not all of us, have the background to do repairs and be successful at it but I would never criticize anyone for recommending that a gun be sent back to the manufacturer for repair work as some repairs take special tooling and the gunsmiths there certainly have the expertise to fix the problem. That's my take on this, YMMV

muggsy
11-15-2014, 01:59 PM
Wow you were criticized for saying send it back to Kahr? That seems completely logical and apropriate. Perhaps it was they way you said it that you were criticized for? Tact is not one of your strong suits. Trust me I know this first hand. Further example of this possibility is in your original post: "It's not that I really give a damn what any of you think...." how nice of you to add that.

You did notice the big smiley face after that quote, didn't you. That was to signify that I was kidding. I care deeply what you guys think about me. :rolleyes::p:)

muggsy
11-15-2014, 02:04 PM
I believe that the Navy vaccinated me with Fukitol in boot camp. :)

b4uqzme
11-15-2014, 02:08 PM
I'm on a mission to wear that sarcasm emoticon out. Just sayin'. :rolleyes:

Ikeo74
11-15-2014, 03:07 PM
There are exceptions to send the gun back.......There seems to be a lot of problems with the gun caused by the gun's owner. Incorrect grip that causes loading issues and the slide to not lock back on the last round. Weak ammo, incorrect magazine loading, (not pushed back in the mag far enough), not enough lube to get good cycling, and many more problems that don't need to be sent back to the manufacture. These problems need to be resolved by the pearson shooting the gun. If everyone returned their guns for trivial malfunctions we would soon see an increase in retail prices to cover the cost of shipping and examinations by their locksmiths. Everyone should try to resolve their own problem before they "send it back". IMO We all have some minor issues with our new gun until we get to know how it works best. That is why we give opinions of this forum, to help other owners through the orientation period with your new purchase. You can bet that Kahr Arms is getting a lot of information here about what the problems are and using the information to make changes in manufacture, when necessary.

Alfonse
11-15-2014, 05:13 PM
Muggsy, I don't care what you tell people to do. :)

MTCSS
11-15-2014, 06:10 PM
Back in '73 when I was in bootcamp, a Corpsman gave me a double dose of Fukitol. I later found out he doubled it because he was out of Givechit pills.

knkali
11-15-2014, 07:57 PM
Back in '73 when I was in bootcamp, a Corpsman gave me a double dose of Fukitol. I later found out he doubled it because he was out of Givechit pills.

good one

deadeye
11-15-2014, 08:46 PM
You did notice the big smiley face after that quote, didn't you. That was to signify that I was kidding. I care deeply what you guys think about me. :rolleyes::p:)

I am soooo glad. Just so you know, I care deeply about you caring deeply about what we think about you. In fact a rarely think about you. See. I'm just sweet by nature.:blah:

Firemedic
11-15-2014, 09:43 PM
When I pay nearly $700 for a firearm, it better work. Since I can't just return it where I bought it from, the manufacturer better step up to the plate and make good on their warranty! In fact like my situation I only had it 1 week, Kahr should even pay for the shipping too! I say if it's broke and under warranty send it back. It may help Kahr improve on future products to see what common problems are needing attention.

Planedude
11-15-2014, 11:58 PM
But... I like fiddling with my guns... Even if it would nix the warranty. I'm too broken down these days to build my hot rod cars, but too damm ornery to quit working on the machinery of my own favorite toys.


By all means muggsy, you tell um, just please remember that after 30+ years of working on the jets I am more than a little (selectively) deaf (to incessant bitching). Just ask my wife...:p

muggsy
11-16-2014, 06:51 AM
Muggsy, I don't care what you tell people to do. :)

Neither do I. :)

muggsy
11-16-2014, 06:54 AM
But... I like fiddling with my guns... Even if it would nix the warranty. I'm too broken down these days to build my hot rod cars, but too damm ornery to quit working on the machinery of my own favorite toys.


By all means muggsy, you tell um, just please remember that after 30+ years of working on the jets I am more than a little (selectively) deaf (to incessant bitching). Just ask my wife...:p

Me too, Dude. Too many years with USAir.

CJB
11-16-2014, 07:01 AM
Nothing like an open forum to state the obvious!

muggsy
11-16-2014, 07:07 AM
I think that the reason that Kahr doesn't normally pay for shipping is user error. Too, many people send a gun back when there is nothing wrong with it. They don't read the manual, don't clean and lube the gun before shooting it, use crap ammo, don't take a proper grip, don't know what the sight picture is supposed to look like and yank the trigger. Is Kahr supposed to pay for a buyers ignorance or stupidity? How long do you think that they would be in business if they did? When Kahr feels that the gun is at fault Kahr generally send out a prepaid mailer without out you having to ask. I think that's being more than fair.

b4uqzme
11-16-2014, 08:12 AM
I heard about a company somewhere who would have you send your gun back on your dime then rebate you the shipping if something was indeed wrong. I don't know if that's true or not but it kinda sounded like a good idea...

Alfonse
11-16-2014, 08:42 AM
I heard about a company somewhere who would have you send your gun back on your dime then rebate you the shipping if something was indeed wrong. I don't know if that's true or not but it kinda sounded like a good idea...

Beretta does that I believe.

ltxi
11-16-2014, 04:18 PM
But... I like fiddling with my guns... Even if it would nix the warranty. I'm too broken down these days to build my hot rod cars, but too damm ornery to quit working on the machinery of my own favorite toys.


By all means muggsy, you tell um, just please remember that after 30+ years of working on the jets I am more than a little (selectively) deaf (to incessant bitching). Just ask my wife...:p

I'll double down on that. And anything new I'm gonna customize gets well shot in first. If it survives that, screw the warranty.

TheTman
11-16-2014, 05:23 PM
Before sending a gun back, I would like to see all possible user errors addressed, like limp wristing, and under or over lubing it, and making sure it was re-assembled correctly after a field strip for cleaning, and having someone else shoot the gun to see if they have the same problems.
After that if the gun is still not functioning correctly, then send it to the mothership.

muggsy
11-17-2014, 10:51 AM
+1 Tom. None of that will void the warranty either.