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crzoomb
03-07-2015, 04:18 PM
I purchased a new recoil assembly for my MK40(2001 manufacture date). I received it and the front spring was not captive on the guide rod. I called Kahr and they had another one in the mail the next day no questions asked and sincere apologies.

AWESOME

Redstate
03-07-2015, 04:42 PM
Good to hear. I also have had good customer service experience with Kahr.

Captrigney
03-07-2015, 08:38 PM
I sent my CM9 in on Christmas Eve and it was on my porch successfully repaired New Year's Eve.

oio
03-23-2015, 09:59 PM
Yes, Kahr is known for their excellent customer service

airny
06-08-2015, 06:13 AM
I had a crack slide on my MK9, I emailed Kahr arms right away and they responded quickly. They sent me a pre-paid FedEx label and got my baby back in 8 day's. I have to say Kahr customer service is great no hassle at all.