View Full Version : Light strikes and Kahr customer service
SlowBurn
11-04-2015, 10:46 PM
I said I'd update when my P380 came back from Kahr, but I can't find the old thread now. Anyway I sent it in for light strikes that started recently after thousands of rounds through the gun by me and the guy I bought it from. I was thinking it was striker spring or striker pin, but my laziness in not trying to disassemble the slide myself and replace those parts paid off because that wasn't it. Kahr inspected and REPLACED THE BARREL. I don't get how the barrel could be the culprit, but the gun dealer who shipped it for me said maybe the cartridge sometimes seated a little too deep into the chamber, which makes sense I guess. Certainly the problem is gone, it was flawless at the range today.
Anyway I gotta give kudos to CS. I didn't try to get them to pay shipping to the factory because its so far out of warranty and I got the P380 used. However they've charged me a total of zero all three times I've needed service 2x on the gun and one on a mag, and this time they replaced the barrel, which is expensive in the P series. Free.
Bawanna
11-04-2015, 11:14 PM
That's a happy story and I love happy stories.
muggsy
11-05-2015, 06:05 AM
I like it when a plan comes together. I had a similar experience with my P380 when the frame failed. Kahr replaced it and paid for the shipping both ways. The only difference being that I was the original owner and the gun was less than a year old. I have no complaints with Kahr service, or their products. As far as I'm concerned Kahr is top shelf in every respect.
cloud
11-05-2015, 06:09 AM
Kahr also replaced the barrel ,extractor, , recoil guide springs, and magazine springs when I sent my p380 in for repairs.
hardluk1
11-05-2015, 09:03 AM
Might have been trash build up in the striker area but kahr is good for replacing most loose parts as long as its in for some TLC . Learn to take the striker parts out and clean it . Its not hard to do just cover over with a white sheet just in case a spring or plunger parts try to take a unscheduled flight !!
skiflydive
11-05-2015, 10:15 AM
Might have been trash build up in the striker area but kahr is good for replacing most loose parts as long as its in for some TLC . Learn to take the striker parts out and clean it . Its not hard to do just cover over with a white sheet just in case a spring or plunger parts try to take a unscheduled flight !!
I took my p380 slide apart for the first time this morning. After I applied the coat hanger striker spring retractor tool I held the slide in a sealed gallon size zip lock bag. I poked my small jewelers screwdriver through the bag and released the back plate and disassembled the slide inside the bag. No flying parts but the bag would have kept them from disappearing. Worked great.
jocko
11-05-2015, 04:15 PM
Kahr also replaced the barrel ,extractor, , recoil guide springs, and magazine springs when I sent my p380 in for repairs.
that really tells me that khar had no clue what ur issues were so they just replaced damn near everything that moved.... hope it is OK now.
Big Sexy
11-06-2015, 11:33 AM
If they replaced the barrel, that means that the chamber had excess headspace. When you have excess headspace, the round isn't adequately captured between the breech and the headspace datum in the chamber due to excess clearance between chamber and brass not arresting forward movement. When the striker impacts the primer, the cartridge moves forward in the chamber slightly, which robs some of its energy needed to ignite the primer. It's a common issue with any firearm whenever you have excess headspace. The same can happen if you set the shoulder back too far when sizing a CF rifle case when handloading.
I highly doubt that "Kahr had no clue what ur issues were so they just replaced everthing that moved." More likely is that while the pistol was there, they inspected the remaining parts and noted that the springs were fatigued and replaced them. Most gun companies inspect the entire gun for safety whenever one comes in for service.
OvalNut
01-10-2016, 05:38 PM
I took my p380 slide apart for the first time this morning. After I applied the coat hanger striker spring retractor tool I held the slide in a sealed gallon size zip lock bag. I poked my small jewelers screwdriver through the bag and released the back plate and disassembled the slide inside the bag. No flying parts but the bag would have kept them from disappearing. Worked great.
Now THAT is a Brilliant Solution. ... "sealed gallon size zip lock bag". Pure genius.
I wasn't so brave though. When it was time to clean the slide internals of my PM9, I stroked a check to my gunsmith at my range. :rolleyes:
Tim
muggsy
01-11-2016, 08:53 AM
If a gallon sized zip lock bag is good a dry cleaners bag is even better. You can crawl inside of it. Even Bawanna looks better with a bag over his head. :)
SlowBurn
01-11-2016, 12:29 PM
If they replaced the barrel, that means that the chamber had excess headspace. When you have excess headspace, the round isn't adequately captured between the breech and the headspace datum in the chamber due to excess clearance between chamber and brass not arresting forward movement. When the striker impacts the primer, the cartridge moves forward in the chamber slightly, which robs some of its energy needed to ignite the primer. It's a common issue with any firearm whenever you have excess headspace. The same can happen if you set the shoulder back too far when sizing a CF rifle case when handloading.
A great explanation, makes perfect sense, and never would have occurred to me. Another reason I don't try to be my own gunsmith.
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