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View Full Version : Thank you to customer service.



Josrah_sarhua
11-05-2016, 05:55 PM
Im new to this sight but Kahr pistols. I own a CW9, CM9 and a CT9 on the way. I did own a CW40 but my brother wanted it so its his now. I bought the CW9 used at my gun shop. It looked to be in fine shape and clean. My first trip to the range and it would fire one round but the trigger did not reset after. It did that a few times so I stopped shooting and went back to my gun shop for help sending it back to Kahr. When I told them it was a used gun they said it had no warranty. I knew that but sent it anyway and asked them to fix it. I was willing to pay for the work. Turns out I didnt have to because they replaced the trigger and cocking cam then mailed back to me at no charge but the shipping to them. I had no problems with it the next time I went to shoot. I just wanted to thank them for great customer service.

gb6491
11-05-2016, 07:35 PM
Thank you for sharing your experience with Kahr customer service:)
Welcome to the forums!
Regards,
Greg

kwh
11-07-2016, 02:54 PM
Thanks,that is good to know.