Excellent Kahr Customer Service

[XD40SC]

My 5 year old, 1500+ round P380 started having light strikes so I changed out the recoil springs, but no joy, still had some light strikes. Jay & Bob at Kahr got my “Little Buddy” shipped back to the mother ship, got it fixed and back to me in the nick of time for a planned cross country road trip. I tried Golden Sabre (factory recommended) as SD ammo and it works flawlessly, very happy with the performance and their attention to detail. I had real concerns about making the trip without my carry piece, but they came through and made things happen. Great job guys!

[topgun1953]

Glad they got it running in a timely manner. I’m curious, what did kahr do to fix it.

[XD40SC]

I don’t have the repair order available, but I think it was a new striker & spring. Just happy it’s back to being reliable for EDC.

[dustnchips]

Be smart and put in a Lakeline striker. You probably had a broken striker and the replacement they put in no different than the one that broke. It s a common failure and they have not changed the part. No one on here has reported a failure with the lakeline.