BirdsThaWord
09-08-2021, 07:06 AM
I have ordered from them a few times in the past with no issues. Recently I placed an order though and became very frustrated by their ineptitude and generally lousy service. In fact, on their site, and in any emails they send you, they spell out that you can expect lousy service from them. Normally these upfront signs shoo me away, but my past experiences had gone well, so I proceeded.
2 days after I ordered, I got an email stating that, “for YOUR security...”, I needed to jump through hoops in order for my order to be shipped. Either allow them to place a small charge on my card, call my bank to verify the charge amount, then report back to opticsplanet with that amount, OR pay through my paypal (pay a second time) entering what they listed out put into the paypal, etc etc. When you want people’s money, you shouldn’t make it difficult for them to give it to you. I said to myself, “this is bs, but I want what I ordered, so I chose the paypal route. Once completed with jumping through those hoops, I recontacted OP and asked that they ship now as I had done what they requested. Nope! Now they wanted additional information before they would ship. I told them to shove it up their butt, next to where their head resides. I then ordered the exact same part, using the exact same card that I used on OP, but from Primary Arms. Not only was the card accepted, but they shipped it out THE SAME DAY!
I then wrote a review about my experience. Once done, I read a few of the MANY complaints and negative reviews posted by others who had been run through the ringer. Many posted about waiting 6 months, 9 months, a year for their orders to arrive. Many talked about over charges, OP holding onto their money for looooong periods of time, etc etc.
I highly advise anyone needing to order gun parts online to steer clear of Opticsplanet.com, unless you enjoy paying for additional frustrations in your life.
2 days after I ordered, I got an email stating that, “for YOUR security...”, I needed to jump through hoops in order for my order to be shipped. Either allow them to place a small charge on my card, call my bank to verify the charge amount, then report back to opticsplanet with that amount, OR pay through my paypal (pay a second time) entering what they listed out put into the paypal, etc etc. When you want people’s money, you shouldn’t make it difficult for them to give it to you. I said to myself, “this is bs, but I want what I ordered, so I chose the paypal route. Once completed with jumping through those hoops, I recontacted OP and asked that they ship now as I had done what they requested. Nope! Now they wanted additional information before they would ship. I told them to shove it up their butt, next to where their head resides. I then ordered the exact same part, using the exact same card that I used on OP, but from Primary Arms. Not only was the card accepted, but they shipped it out THE SAME DAY!
I then wrote a review about my experience. Once done, I read a few of the MANY complaints and negative reviews posted by others who had been run through the ringer. Many posted about waiting 6 months, 9 months, a year for their orders to arrive. Many talked about over charges, OP holding onto their money for looooong periods of time, etc etc.
I highly advise anyone needing to order gun parts online to steer clear of Opticsplanet.com, unless you enjoy paying for additional frustrations in your life.