tractiongrips
02-02-2011, 08:31 AM
This is my first post and I don't want to sound like I'm complaining, or knocking Kahr. I have four of their pistols, and they are all great guns. I just thought I'd post this in case anybody else may be interested.
While reloading one of my CW45 magazines the other day, I noticed two small cracks on the back of the magazine. The cracks weren't on the weld line, which runs up the middle of the magazine. They were on the back side, at the very top of each side, beneath where the feel lips curve in and meet the back of the magazine body. They were both approximately 3mm long, and would have likely gone unnoticed if I wasn't looking closely at the magazine under the light on the desk where I was cleaning the gun.
I contacted Kahr, and although it was a rushed conversation, the person on the phone told me to simply mail it to them, and it would be replaced. I was happy to hear that, especially since I've always considered magazines as a fairly disposable part. For what they cost, I'm glad Kahr backs up their magazines with that type of service. I see magazines dropped and abused during training, so it is amazing they would offer to replace it without even asking if I ran it over or anything crazy like that. The magazine wasn't beaten or abused, and I was happy to not have to go through all kinds of headaches or expense to get a new magazine.
It's only been six days since I mailed it out, and I'm not sure how long I'll have to wait, but I'll post a reply when I get the replacement. So far I'm pretty happy with their service, and wouldn't hesitate to buy another Kahr pistol in the future. I've actually been checking their web site for any information on the CM9 I've read about. That may be my next purchase.
While reloading one of my CW45 magazines the other day, I noticed two small cracks on the back of the magazine. The cracks weren't on the weld line, which runs up the middle of the magazine. They were on the back side, at the very top of each side, beneath where the feel lips curve in and meet the back of the magazine body. They were both approximately 3mm long, and would have likely gone unnoticed if I wasn't looking closely at the magazine under the light on the desk where I was cleaning the gun.
I contacted Kahr, and although it was a rushed conversation, the person on the phone told me to simply mail it to them, and it would be replaced. I was happy to hear that, especially since I've always considered magazines as a fairly disposable part. For what they cost, I'm glad Kahr backs up their magazines with that type of service. I see magazines dropped and abused during training, so it is amazing they would offer to replace it without even asking if I ran it over or anything crazy like that. The magazine wasn't beaten or abused, and I was happy to not have to go through all kinds of headaches or expense to get a new magazine.
It's only been six days since I mailed it out, and I'm not sure how long I'll have to wait, but I'll post a reply when I get the replacement. So far I'm pretty happy with their service, and wouldn't hesitate to buy another Kahr pistol in the future. I've actually been checking their web site for any information on the CM9 I've read about. That may be my next purchase.