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View Full Version : Newbie here with PM40 problems.***7th UPDATE***



allglock
07-06-2011, 12:27 PM
Hello everyone! Earlier this year, I purchased a PM9, and have been VERY pleased with every aspect of the gun.
So about two weeks ago, I said to myself... Lets get a PM40 since the PM9 was so nice!
Well I picked up the PM40 last week, and after I got home I noticed the engraving on the slide is different, and the slide seems more silvery and shiny, than my PM9.
Is Kahr using a cheaper metal now? It almost looks like the CW40... Just looks cheaper than my PM9?
Anyway, the slide on the new PM40 has a big gouge out of it were the slide stop pin installs when you reassemble it. Also the slide stop lever rubs the slide, and made it shiny, where it rubs.
The good thing about this gun is it shoots perfectly!
Well I called Kahr , and told them my problem. They first wanted to send me some parts, but I insisted it be sent back because I felt the slide needed to be repaired or replaced. So I will have to wait patiently, to see how it comes back. I wish they would replace the slide with the older finish and engraving on it! :blah:

knkali
07-06-2011, 12:51 PM
I hear your concerns. How about having the slide blacked or have Kahr send a new slide minus the internals?

allglock
07-06-2011, 12:57 PM
I hear your concerns. How about having the slide blacked or have Kahr send a new slide minus the internals?

Well the slide stop is rubbing the side of the slide, so I figured they woud need to correct that before replacing the slide.

garyb
07-06-2011, 02:24 PM
I have a PM40 in black with night sights. It wears like iron and does not show anything with their special black finish. I'm not as familiar with the wear of the shinny metal models.

O'Dell
07-06-2011, 02:37 PM
Well the slide stop is rubbing the side of the slide, so I figured they woud need to correct that before replacing the slide.

I bought a CW40 used and it has a small shiny strip on the bottom of the slide from the same thing. However, since the gun runs flawlessly and is my favorite OWB carry, I'm not gonna worry about it.

allglock
07-06-2011, 04:14 PM
I bought a CW40 used and it has a small shiny strip on the bottom of the slide from the same thing. However, since the gun runs flawlessly and is my favorite OWB carry, I'm not gonna worry about it.

I was going to blow it off, but I figure it is a $700+ gun, and the PM9 I have is near perfect, so I would like to get it fixed right.

jocko
07-06-2011, 04:16 PM
i have mixed emotions as to whether kahr will do anything about that either...

knkali
07-06-2011, 04:43 PM
my balck p40 has the rub on it too.

allglock
07-08-2011, 11:44 AM
Just got her back today. Less than a week turnaround! Looks pretty good! (Kahr did fix the problems, and I am satisfied with their customer service).... But I still think the finish is too shiney, and silvery... My PM9 is way more matte gray looking? I guess I will just have to live with it. ;/

allglock
07-08-2011, 01:01 PM
Here is a picture of my two babies... Its hard to see the color difference, but you can definately see the engraving difference... I like the PM9 engraving much better, and the coloring of the slide. I wish I had bought my PM40 last year before they changed it... On the upside, they both perform flawlessly!

http://img.photobucket.com/albums/v137/allglock/100_4664.jpg

allglock
07-22-2011, 12:48 PM
2nd Update... I just got my PM40 back for the second time from Kahr. They beadblasted the whole slide. But the slide stop is still rubbing the slide, and they damaged the front sight channel when reinstalling the front sight :( .... Well...dont they say, that 3rd time is the charm?... I hope so! If it doesnt come back right this time, it will go up for sale, or Kahr will be buying it back.
I knew I should have just stuck with my PM9!... But I had to have a PM40..............:wof:

jocko
07-22-2011, 02:21 PM
Have u tried another slide stop ??? Not sure IMO that is an issue to loose any sleep over, how about a photo of the damage front sight channel. Don't look for kahr to buy it back, they will not do that. If they damaged the slide when installing the sight, they should take care of that. Not sure what they can do for that except replace the slide itself.

allglock
08-01-2011, 06:27 PM
Well, Kahr has had my gun for a month now, and I have had it for about 4 days. I am starting to get impatient...... I just hope it comes back soon, and it is fixed correctly....

Bear549
08-02-2011, 09:22 AM
Well, Kahr has had my gun for a month now, and I have had it for about 4 days. I am starting to get impatient...... I just hope it comes back soon, and it is fixed correctly....

One would think after that long, they would just replace it.

allglock
08-02-2011, 10:01 AM
One would think after that long, they would just replace it.

Well, if they can fix it without replacing the slide, that would be Ok.... but since they damaged the sight channel, I dont think that is repairable?
Knowing my luck, they will replace the slide, and it will not be reliable.... It worked 100% before I sent it in.....:o
P.S. I called again today, and it has still not been worked on. They have had it for over a week this time (3rd time back).
I hope that 3rd time is the charm!;)

garyb
08-03-2011, 04:45 PM
It's really frustrating when I deal with issues like that and it makes me wish I had never done business. I hope all your cosmetic issues work out for you because the PM40 is a good shooter.

allglock
08-03-2011, 05:41 PM
Called again today... Spoke to Rich. He said the slowdown is because they are getting a boatload of the 380s back for repair.... I kind of said that that is no excuse for not working on mine which has been there for a month,(3 times back) and is still not fixed right..... Well, he was very nice, and asked that I have some patience.... So I will wait.. and hopefully get it back soon. I really do like shooting the PM40, over the PM9!

HighSpeedBail
08-06-2011, 11:24 PM
Sorry to hear about your troubles.... Patience pays.

Keep us updated!

Ken

allglock
08-11-2011, 11:04 AM
Well got it back today... Kahr has had this gun for a total of over 5 weeks... I have had it for about 3 or 4 days. Well after three times back, it seems as though they just dont care :( ............I think they need a new sight pusher or something, because they keep on buggering the sight channel, and scraped the slide... I guess we are going back for a fourth time......AHHHHHHHHHHHHHHHHHH

http://img.photobucket.com/albums/v137/allglock/100_4671.jpg

allglock
08-11-2011, 11:51 AM
How does it shoot?

It shoots fine..................BUT I did not buy it this way!, and it is a brand new gun That I paid $750 for!:mad: Why cant they just fix it right? It cant be that hard!
They have probably already paid over $100 in retun shipping... Doesnt seem too cost effective to me?:yell:

apdturbo
08-12-2011, 02:41 PM
sorry to hear about your continuing troubles, if you purchased from new why didnt you look over the gun's appearance before signing or handing any money over..... like buying a car without inspecting the exterior. i know when i bought my PM9 i looked it over and over and over before i signed or took out cash, for $655.00 i wasn't buying a pistol unless it appeared perfect.

jocko
08-12-2011, 03:02 PM
u outta see my M9 after pushing it a few times to adjust to my shooting errors.

allglock
08-12-2011, 03:44 PM
sorry to hear about your continuing troubles, if you purchased from new why didnt you look over the gun's appearance before signing or handing any money over..... like buying a car without inspecting the exterior. i know when i bought my PM9 i looked it over and over and over before i signed or took out cash, for $655.00 i wasn't buying a pistol unless it appeared perfect.

I did look it over. I didnt notice that the slide stop lever was rubbing the slide till after I shot it.
Sent it back today for the fourth time..................:popcorn:

Bawanna
08-12-2011, 03:46 PM
sorry to hear about your continuing troubles, if you purchased from new why didnt you look over the gun's appearance before signing or handing any money over..... like buying a car without inspecting the exterior. i know when i bought my PM9 i looked it over and over and over before i signed or took out cash, for $655.00 i wasn't buying a pistol unless it appeared perfect.

It seems something has been lost in translation here. The way I read it allglocks gun was perfect when he bought it. After some repair work or sight changing at Kahr it was no longer perfect. So not his fault or failure to look over when purchased.

Least that's the way I read it.

apdturbo
08-12-2011, 04:09 PM
Hello everyone! Earlier this year, I purchased a PM9, and have been VERY pleased with every aspect of the gun.
So about two weeks ago, I said to myself... Lets get a PM40 since the PM9 was so nice!
Well I picked up the PM40 last week, and after I got home I noticed the engraving on the slide is different, and the slide seems more silvery and shiny, than my PM9.
Is Kahr using a cheaper metal now? It almost looks like the CW40... Just looks cheaper than my PM9?
Anyway, the slide on the new PM40 has a big gouge out of it were the slide stop pin installs when you reassemble it. Also the slide stop lever rubs the slide, and made it shiny, where it rubs.
The good thing about this gun is it shoots perfectly!
Well I called Kahr , and told them my problem. They first wanted to send me some parts, but I insisted it be sent back because I felt the slide needed to be repaired or replaced. So I will have to wait patiently, to see how it comes back. I wish they would replace the slide with the older finish and engraving on it! :blah:

he states after his complaints that it shot perfect but he doesn't say if the engravings, slide color, gouge, pin rub changed before or after shooting. guess i was wrong for assuming it was like that before shooting, never seen slide finish or engravings change because of shooting though.

Bawanna
08-12-2011, 04:17 PM
he states after his complaints that it shot perfect but he doesn't say if the engravings, slide color, gouge, pin rub changed before or after shooting. guess i was wrong for assuming it was like that before shooting, never seen slide finish or engravings change because of shooting though.

I stand corrected, (this would be # 47,138 if my records are correct). I based my inaccurate observation on the marks left from the front site replacement and not on the original post.
Your correct that engravings or roll marks and slide finish don't change much.

I stand before you (actually sit but not by choice) and await any punishment you feel is just and fair.

apdturbo
08-12-2011, 04:27 PM
lol, it just sucks because a pistol like this can give kahr a bad rap as far as "from new" and "service dept work", i feel for allglock, i work hard for my money and i'd be pissed if i was him.

EDIT ADD-ON:
allglock, at least you own a pm9 and its been good to you so you know kahr can make a good quality pistol, sorry again that you're gettin the burn and runaround on your PM40

allglock
08-12-2011, 07:12 PM
Well if Kahr can fix the scratches they made in the sight channels, and not damage anything else.... I will be a happy camper! The PM40 is a HOOT to shoot! I think it is probably the best power to size gun made today.:)

Bawanna
08-12-2011, 07:46 PM
+1 . . . Clearly, you are a man with discerning taste! :)

Or no feeling in his hands or lower arms. I'll stick with my PM45 all the same.

wyntrout
08-12-2011, 11:43 PM
A few months ago, I finally shot a .40 S&W for the first time... my brother's XD-something, with Federal Champion FMJ... whatever Wally World was selling, and was surprised that the recoil was more like a +P 9mm. I didn't shoot any defense ammo, though. My P380 has more kick with the Buffalo Bore +P.

I keep thinking about one, but another caliber is just adding too much more expense to my "hobby", especially since I gave up reloading about 12 years ago.

I'll stick with the PM45 and my SB Gold Dots for CCW.

Wynn:)

allglock
08-19-2011, 10:08 AM
I just got it back today, and all looks good! :) I hope I will never need to send it back again! I really like this little pocket rocket!
Thanks to all at Kahr service (Ian, Rich, Jay, Doug, and all of the Techs that worked on it), for fighting through this, and fixing it right!
I was without the gun for almost 2 months total, but the final product was worth it.

http://img.photobucket.com/albums/v137/allglock/100_4664.jpg

apdturbo
08-19-2011, 11:17 AM
glad to hear allglock! this thread should give anyone with doubts about kahr service a showing of how they will make things right. +1 for kahr. i still hope i never need to send my pistol in, i'd feel naked without it on me.

wyntrout
08-19-2011, 01:59 PM
That's why spares are nice... good selling points for the spouses who need reasons other than just because I want it!!

Wynn:)

allglock
08-31-2011, 02:22 PM
Well took the PM40 to the range today, and put 10 rounds through it..... Seems as thought the slide stop lever is rubbing the side of the slide...AGAIN... Also follower is broken..... Back for its 5th time....................

jocko
08-31-2011, 02:45 PM
I will playt the devils advocate here, so take no offense. Cal lkahr get a new follower, put that slide stop rubbing thing behind you, many kahrs will rub in that area. broken follower defiitely not good.

Bawanna
08-31-2011, 03:22 PM
"You would qualify for a trip to Hawaii by now . . ."

Who wants to go to Hawaii? Too much sand. I'd rather visit Nebraska.

allglock
08-31-2011, 04:11 PM
You know, if this was a $399 gun and NOT a $750 gun, I dont think I would have a problem with some of the finish issues..... BUT, this is a high dollar /high end gun... So it will continue to go back till it is fixed correctly. I dont know why they just cant file a little metal off the back side of the slide stop lever, and then smooth it up?? It doesn't take a brain surgeon to figure that out!
I am also angry that I did NOT receive a return label in my e-mail today. I called at noon today!... No excuse for that... now I have to wait another day to send it back. :(

jocko
08-31-2011, 04:25 PM
why not file a tad off yourself,might take 5 minutes, beats sending it back and waiting and hoping..

jocko
08-31-2011, 04:44 PM
tucson, My PM9 rubbed, It doesnt anymore, Never bothered me in the first place. I did exactly what you did when I contoured my slide stop lever..

allglock
08-31-2011, 04:47 PM
why not file a tad off yourself,might take 5 minutes, beats sending it back and waiting and hoping..

Well, I agree. BUT... they supposedly fired it after they repaired it... Well I only put 10 rounds through it, and it started marring the side of the slide.
If I had known this was going to happen.. believe me I would have filed it down!.. Would have saved me ALOT of aggravation!
Now, they will have to re beadblast the slide, and we will go from there. If I have any inkling that it will hit again, I will take matters into my own hands, and fix it right myself (unfortunately, I dont have a bead blasting machine)!:2eek:

allglock
08-31-2011, 04:48 PM
tucson, My PM9 rubbed, It doesnt anymore, Never bothered me in the first place. I did exactly what you did when I contoured my slide stop lever..

I dont know how the PM9 could rub, because there is a huge gap between it and the slide, unlike the PM40?

jocko
08-31-2011, 04:51 PM
well mine did, b ut it doesn't now.. u best when u get it back file/smooth down the inside of ur slide stop for I serioullsy doubt if kahr will do any mod work to that slide stop lever.

allglock
09-08-2011, 09:37 PM
zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz. still waiting.......

jeffe007
09-12-2011, 05:31 AM
Dude get rid of it!!! It's a lemon!! I wouldn't worry about the Maori g unless it is really a gouge. Only u can be the arbiter of that though!

jeffe007
09-12-2011, 05:35 AM
Oh and one last thing. Everyone needs to remember that when u get a bad pistol like we see here from time to time, always remember that the UCC alwYs applies even to firearms. Warranties like merchantibilty and fitness for a particular purpose are ALWYAYS in effect. And lastly man I hate typing on an iPhone!!

jocko
09-12-2011, 06:23 AM
UCC mighgt have legs but it is going to take a lwaye r t make those legs move, not worth theeffort. These gun companies don't make stuff with the intention of defrauding anyone, they do alot of testingin house but as we allknow it ain't the same as when we nofices/pros, in betweeners getour hands on it. Then things really happen. All the testing in the world cannaoit prevent YOU,or ME from getting that first lemon. It is just gonna happen.Hell I just did a complete kitchen remodel in my home for the wife, I had the best stainless two door efrig installed. one of those GE "elite"put in. WTF. Ice maker went bac,m they replaced it no charge, then about a year later I get a recall on it and they had to install a new MOTHER BOARD in it, Am I unhappy, NO, they stood behind it, they took care of what was wrong and the MOTHER BOARD thing, I was not even having an issue with it , so it was a recall that we doneon part by GE. Many times befre a company realizes they have an issue they have to many of that procut out there and sometimes they do try toCHESSE around the fixes instead of taking care of business. A good example of major issues but behind it was a great gun company was Ruger with the SR9 and lcp's. I know they recalledover 50K of the lcp's to upgrade the with internbal safety issues THAT THEY MISSED. I knew of no one who ever had a drop safety issue with the lcp, not one repported that I ever heard of, but Ruger n their testing found out the pottnetial was theire for a drop fire, so they did the reputable thing, they recalled all 50K of them and made it right. it would break a small gu company to do this, andRuger had back to back recalls with the SR9 first. Havfe no idea how maqny thousand of those they had to take back and revamp. BUT THEY FIXED IT. People at the time were put out but a few months after getting the guns back and all was well, they put that crapola behind them and just shot it like they stole it

MOst allcompanies who make a product with many parts, DO NOT MAKE THE ENTIRE UNIT, they just don't, certainly works that way for gun companies. But when u combine these vendor parts alltogether it is supposed to do as desingedfASSUMING the vendor partis madeexactly to the specsrequired and QC has inspected them and wekow that just does not always happen.

Look at all the aautomobile recallsthat toyota is having now. Probabl;y everr recall is a vendor made part that is now not working right but oops to late, we have 250K of those cars out there with that part in it and we need to makie it right.

Bawanna
09-12-2011, 10:22 AM
b i n g o

allglock
09-13-2011, 12:44 PM
My letters were VERY specific. Kahr needs to manufacture a different slide stop for the PM40, because the slide width is wider than the PM9. Until they do that, they can remove a little material from the back of the slide stop.... I dont have a problem with that.
I have never had it back long enough to shoot it, other than the first break in period , when I noticed the rubbing on the side of the slide.
It wasnt till the 4th time it came back, I shot ten rounds through it and it had marked up the side of the slide already!
So it went back for its 5th time. All Kahr needs to do is make a new design slide stop... I dont know what the big deal is?
They have had my gun for 2 1/2 months now (on and off).. I have had it for about 7 days (But it is usually being packed up in the times that I have had it)
I love the gun, I just want it right.. I dont think thats too much to ask?:7:

allglock
09-13-2011, 12:48 PM
b i n g o

was his name o............:D

allglock
09-15-2011, 01:54 PM
Got it back today, and they only beadblasted half the slide and you could see where they taped it off...... Back for its 6th trip back.... I cant believe they do not inspect these things before they ship?
They did take some material off the back of the slide stop lever, and they replaced the barrel (I guess for the followers breaking)?
So hopefully, it will be all corrected this time..............

allglock
09-15-2011, 02:52 PM
Awe sheet! That's just plain stupid! :31:

I begining to think, they are messin with me.:boink:

allglock
09-15-2011, 06:02 PM
But, they are still picking up shipping costs? I don't get it. Sounds more like they are bound and determined not to make any net profit on your pistol. :rolleyes:

There is no profit on this pistol after 6 times back and forth in the past 2 1/2 months.
I just want to know, why they would do a half ass job, when they know how anal I am:eek:?

jocko
09-15-2011, 06:21 PM
did someone metion u getting any frequent flyers miles??? on this gun. I think if u get 50K miles u get ur pick of any kahr. I might be off on that miles thing!!!!

allglock
09-15-2011, 08:26 PM
What makes you think they know how anal retentive you are? Do they even know how many times this pistol has been shipped back? How many different people are part of the process anyway?!

How many "gunsmiths" are involved. I guess that's the real question. If whoever gets the bin with your gun in it off the receiving line is just a matter of chance, you probably can't expect any continuity.

There may be no soul in this machine . . . :rolleyes:

I write VERY specific letters, that I put in with the gun when I send it back, and also let them know how many times it has been back. It has been referred to "Doug" 3 times..... So I would hope they would know..:o
I really love this little pocket rocket, and cant wait to carry it proudly!:)

allglock
09-15-2011, 08:28 PM
did someone metion u getting any frequent flyers miles??? on this gun. I think if u get 50K miles u get ur pick of any kahr. I might be off on that miles thing!!!!

LOL..... You know, this gun "could" have been fixed right, in probably two trips back, but someone is dropping the ball :(.
If I worked there, this wouldnt have happened (Unless they strive for quantity, not quality)? :confused:

Bawanna
09-15-2011, 11:10 PM
Here's hoping that happens soon. My wife and I went to the range earlier today. She really likes the PM40 and shot it well, especially compared to her little .380 ACP "toy" gun.

When she decides which of the two she likes better, the stainless or the DLC slide, I will know which one is mine. :rolleyes:

Which one is stainless? I bet she goes shiney. Hope its the forty too. Hate to see your missus under gunned.

Bawanna
09-16-2011, 10:22 AM
Actually, we have two PM40 pistols. The first one we acquired is stainless. The second PM40 is finished in DLC. They are both running well right now, especially with 135 grain Ranger JHP. When (if) she starts carrying on a more regular basis, one of the two will most likely be her choice.

So far, she has only shot the stainless PM40. I don't mind cleaning guns, but it gets time consuming, so we seldom take more than three pistols for a single session. Today it was the stainless PM40, her hard chrome pocket .380 ACP, and the CBOB. We usually save a 1911 for last part of the session so as to end on a positive note. She shoots the Dan Wesson about like the rest of the 1911's and seems to prefer the Kimber Stainless Ultra II, so officially the CBOB is still mine. ;)

I'm so glad you can still call the CBOB your own. My wife would have a tough time claiming mine, that's for sure. I'm surprised your wife likes the 40 but if she does good for her.

Bawanna
09-16-2011, 12:08 PM
Given those 3 options I'd love that 40 from the bottom of my heart.

allglock
09-16-2011, 01:27 PM
Proving that neither of you is stupid! :D

Now, if we can only get Mr. allglock's cosmetic concerns with his PM40 squared away, the planet can continue to turn on its axis. ;)

AMEN:rain::)

allglock
09-16-2011, 06:15 PM
Well "Doug" called me today, and said, that he personally refinished the slide. Also he said, that anything else that needed to be done would be on me.... So we had a conversation, about lots of things, But my main concern , was lack of communication between Kahr and the customer. In most of my notes with the gun, I asked for a phone call before they did any work... I never got one till today. I told him, that if they had called me, this gun "could" have been fixed right in probably two trips back.
So... Hopefully, when I get it back on Tuesday, all will be good!
Everyone say a prayer. :)

allglock
09-20-2011, 12:46 PM
Well , I guess The service manager "Doug Williams" is not all that hes cracked up to be!
I got my slide back today which he said he refinished himself... It looks like total crap! I asked them to redo the entire slide , and he just touched it up. It has dark blotches, and shiny spots.
I dont understand why, after six times back they couldnt just DO THE JOB RIGHT??? INSTEAD OF HALF ASS???
They could have sent me 2 new slides , in what they have probably spent in shipping!
I REALLY WANTED THIS GUN, because no one makes anything comparable to it.
They will not take it back any more, so now I am stuck with a gun that looks like someone took a spray can to it???:31::mad:
I already faxed the CEO (Justin Moon), and I will also be writing a letter. I hope I get to speak to him, to let him know how much money they are losing because of their incompetent staff! That might get his attention!:31::mad:

Bawanna
09-20-2011, 01:18 PM
We respectfully refer to him as Mr. Justin Moon. I can assure you he is paying attention.

Apparently a little more attention to detail by employees is needed.

I wish you good luck in getting your gun to your satisfaction. I've never seen one go back so many times without satisfaction. New ground for us.

jocko
09-20-2011, 04:20 PM
Well , I guess The service manager "Doug Williams" is not all that hes cracked up to be!
I got my slide back today which he said he refinished himself... It looks like total crap! I asked them to redo the entire slide , and he just touched it up. It has dark blotches, and shiny spots.
I dont understand why, after six times back they couldnt just DO THE JOB RIGHT??? INSTEAD OF HALF ASS???
They could have sent me 2 new slides , in what they have probably spent in shipping!
I REALLY WANTED THIS GUN, because no one makes anything comparable to it.
They will not take it back any more, so now I am stuck with a gun that looks like someone took a spray can to it???:31::mad:
I already faxed the CEO (Justin Moon), and I will also be writing a letter. I hope I get to speak to him, to let him know how much money they are losing because of their incompetent staff! That might get his attention!:31::mad:

slide back to Mr. Juston Moon, don't even ask them, box it up send it regular mail,cost yo about $8 bucks with ur documentation of 6 times back yadda yadda. Don't wait for them to answer you, guarantee u when it is sitting in fron of Moon, something will get done, one way or the other. why ***** foot around with thisd, ur unhappy, they need to know and the top man now needs to be in on this kind of incompentance..:banplease:

JimC
09-20-2011, 06:20 PM
If this were my pistol and I had the same amount of poor CS that you have received, I would have sold it off a long time ago even if it meant taking a loss.

Move on and buy a Glock 27 if it has to be a small .40S&W. ;)

allglock
09-20-2011, 06:43 PM
If this were my pistol and I had the same amount of poor CS that you have received, I would have sold it off a long time ago even if it meant taking a loss.

Move on and buy a Glock 27 if it has to be a small .40S&W. ;)

I have (2) G27s, but the weight of the PM40 and size make it the perfect pocket carry gun. I will get satisfaction. Its just a matter of time, I just thought I could do it without going to the top... But I was wrong.
It sucks when the service manager has to feed you a line of crap.....right to your face!:mad:

allglock
09-22-2011, 08:50 AM
3 faxes and one voicemail to Mr. Justin Moon... No response..:(

jocko
09-22-2011, 10:57 AM
doesn't surrise me. he got um, just not gonna respond to you. Doesnt mean nothing is being done either. Ihave wrote him before with swuggestions to look at and never got a reply, but I think they are read...

JimC
09-22-2011, 11:30 AM
3 faxes and one voicemail to Mr. Justin Moon... No response..:(

Come on, did you really expect him to respond to you and then have to makes excuses for all the screw ups that you've experienced with their product(s)????

OK, so I'm not an optimist at heart. ;)

allglock
09-22-2011, 11:50 AM
Come on, did you really expect him to respond to you and then have to makes excuses for all the screw ups that you've experienced with their product(s)????

OK, so I'm not an optimist at heart. ;)

Its gonna be bad press , if he doesnt respond!:eek:

JD Cowles
09-22-2011, 11:57 AM
If this were my pistol and I had the same amount of poor CS that you have received, I would have sold it off a long time ago even if it meant taking a loss.

Move on and buy a Glock 27 if it has to be a small .40S&W. ;)

+1 to that. With the right holster it conceals well and is one hell of a lot more reliable than a Kahr...

apdturbo
09-22-2011, 01:47 PM
i don't understand, is workmanship that poor here in the USA? why the heck don't people take any pride in their work anymore? when i do any kind of work for anyone i do the best i can and i treat the job as if i'm doing it for myself or my own house. there are soooooo many people without jobs right now that would love a position at kahr and would do a much better job, if anything the american worker should take pride in his/her work just for that fact of not wanting to be replaced.

allglock
09-22-2011, 02:01 PM
So, why don't you try Jocko's much harder to ignore, full nuclear approach?

I may have to.. I am afraid they would just send it back to me, in the same condition I sent it in....:cool:, then I would really be mad!:53:

allglock
09-22-2011, 02:04 PM
+1 to that. With the right holster it conceals well and is one hell of a lot more reliable than a Kahr...

This gun IS reliable! I have about 400 trouble free rounds through it. Thats why I want to keep it! Waay lighter in the pocket, and less noticeable, than a Glock 27.;)

jocko
09-22-2011, 02:04 PM
So, why don't you try Jocko's much harder to ignore, full nuclear approach?

guarantee u, resulsts will come out of that nuclear approach. Oncein theiur hands they are hnot going to let it sit, they indeed might takt the ****** attitude and just send it back but I doubt that to. If itis that bad, they will take care of it, as now the big man upstairs is aware.:popcorn:

allglock
09-22-2011, 02:08 PM
i don't understand, is workmanship that poor here in the USA? why the heck don't people take any pride in their work anymore? when i do any kind of work for anyone i do the best i can and i treat the job as if i'm doing it for myself or my own house. there are soooooo many people without jobs right now that would love a position at kahr and would do a much better job, if anything the american worker should take pride in his/her work just for that fact of not wanting to be replaced.

Its all about QUANTITY, not quality these days... I mean jeez.. To do the job right on my Kahr PM40, it may have taken about an hour... to do it wrong only took 15 minutes:puke:

allglock
09-22-2011, 02:10 PM
Hey.... Anybody at kahr... If your listening... all I want, is my slide completely bead blasted (NOT touched up)... Or just send me a new loaded slide with night sights , and I will send you back the old one!!!
Its that simple!
You guys fixed the problem of the slide stop rubbing after 6 tries, so now lets fix the finish, and call it a day!:7:

apdturbo
09-22-2011, 02:12 PM
Its all about QUANTITY, not quality these days... I mean jeez.. To do the job right on my Kahr PM40, it may have taken about an hour... to do it wrong only took 15 minutes:puke:

true

CJB
09-22-2011, 08:23 PM
Its all about QUANTITY, not quality these days... I mean jeez.. To do the job right on my Kahr PM40, it may have taken about an hour... to do it wrong only took 15 minutes:puke:
Not an hour and not 15 minutes either. Strip the slide - easy peasy. But, then you have to remove the sights. Thats the bummer of it. The blasting, blow off, wash tank rinse, blow off again, and reassembly... I dunno, but it doesn't take an hour.

Dollars to donuts they tried to "match" or "blend" things so they didn't have to take off the sights.

allglock
09-24-2011, 12:26 PM
Welp.. after 3 faxes, a voicemail, and an e-mail, to Mr. Justin Moon.... No response... Soo, I guess that is telling me something about this company.

JimC
09-24-2011, 03:09 PM
Can you say...persona non grata? ;)

Bawanna
09-24-2011, 04:51 PM
Not sure what that means, I don't speak Italian.

gb6491
09-24-2011, 05:35 PM
Has a photo of the currently refinished area been posted anywhere?
I'm interested in seeing what needs to be corrected.
Regards,
Greg

allglock
09-24-2011, 05:36 PM
Not sure what that means, I don't speak Italian.
Literally it means, "I am no longer welcome" :(

allglock
09-24-2011, 05:38 PM
Has a photo of the currently refinished area been posted anywhere?
I'm interested in seeing what needs to be corrected.
Regards,
Greg
I cant get a decent picture with my camera... sorry, but I can tell you it looks like it has overspray from a spray paint can.:behindsofa:

JimC
09-24-2011, 05:39 PM
Google is your friend.

gb6491
09-24-2011, 06:01 PM
I cant get a decent picture with my camera... sorry, but I can tell you it looks like it has overspray from a spray paint can.:behindsofa:
Have you applied any lubricant or cleaning solvent to the area? Quite often blasted areas will blend in after doing that.
Regards,
Greg

allglock
09-24-2011, 06:15 PM
Have you applied any lubricant or cleaning solvent to the area? Quite often blasted areas will blend in after doing that.
Regards,
Greg
Yes, I tried, but it still looks the same. I guess I will just have to live with it....:(...... but it doesnt mean I will be happy...:frown:

MikeyKahr
09-24-2011, 07:32 PM
I really think pics would help your cause allglock. If uncle bawanna can take pics I'm sure you can. Not saying I don't believe you but I'm just saying.

Sent using Tapatalk

allglock
10-02-2011, 03:16 PM
I really think pics would help your cause allglock. If uncle bawanna can take pics I'm sure you can. Not saying I don't believe you but I'm just saying.

Sent using Tapatalk

Here ya go.. Here is a picture of the crap job , that the service manager did on this gun (note the dark spots)... and Moon never did contact me...
It looks like it has overspray from a bad spray job on it!:40:
http://img.photobucket.com/albums/v137/allglock/100_4724-1-1.jpg

allglock
10-15-2011, 10:14 AM
Since Kahr wont fix it, who does a nice job on refinishing? Either a re bead blast or a coating that will last?

Rainman48314
10-15-2011, 03:10 PM
Since Kahr wont fix it, who does a nice job on refinishing? Either a re bead blast or a coating that will last?With any gun having tight tolerances, coating or finishing it can void the warranty or make it impossible to repair. I am waiting to hear back from HK on just such a case. Suggest you get a statement from Kahr on their policy once you decide on the finish. One of the Robar finishes is so thin, I can't imagine it would be a problem. My personal issue is a gun with hard chrome.

jocko
10-15-2011, 04:57 PM
I would think Hard chrome finish on a tight gun could be a problem. I do think the Robar finishs are awesome. Doesnt sound to me like Kahr is gonna do any more for all glaock anyway . He should seek out a good finisher and I can't think of anyone any better than the work Robar does. I think if it was my gun I would shoot 500 round sthrough the gun to be sure it is reliable and broken in good enough for a nice refiisher to do his stuff..

jeffe007
10-17-2011, 05:24 AM
I didn't go to law school for for years to spew useless crap. I realize what was said thank you! It doesnt matter whether he bought it perfect or not that is t the issue. UCC can still be used as a bargainj g matter and NO u don't NEED an Atty to get stuff done. Just common sense and tact. Many of u on here are simply blind followers of Kahr. I don't get it. it's a great gun(when they work) and an awesome idea with poor service issues and QC.-period!!!

Withr thT said my cm9 has been great since I fixed all if it's problems. It's taken slot of issues.

jocko
10-17-2011, 07:17 AM
why don't u handle this issue for al glock?? U could save him some good bucks and maybe get the job done for him..

Ikeo74
10-17-2011, 07:36 AM
Yes, I tried, but it still looks the same. I guess I will just have to live with it....:(...... but it doesnt mean I will be happy...:frown:

A gun is a tool, it is not a piece of art. I think you derserve the "Nit-picker of the Year Award" after reading all of your posts. :19:
When, if ever, you get it perfect you might consider putting the gun in your gun safe locked in a velvet lined box so it will never get soiled again.
IMO,

Thunder71
10-17-2011, 08:26 AM
Had my PM9 slide Cerakoted by:

Easton Firearms Refinishing
915 Sassafrass Street
Easton ,Pa 18042
Business phone#610-252-5334

Slide was stainless, now it's black with stainless accents :)

http://farm7.static.flickr.com/6168/6218433029_a89ec325c0_z.jpg (http://www.flickr.com/photos/cwnauman/6218433029/)
Custom Kahr PM9 (http://www.flickr.com/photos/cwnauman/6218433029/) by Light Artisan Photography (http://www.flickr.com/people/cwnauman/), on Flickr

http://farm7.static.flickr.com/6156/6218434195_1b3ba506f5_z.jpg (http://www.flickr.com/photos/cwnauman/6218434195/)
Custom Kahr PM9 (http://www.flickr.com/photos/cwnauman/6218434195/) by Light Artisan Photography (http://www.flickr.com/people/cwnauman/), on Flickr

Rainman48314
10-17-2011, 09:24 AM
why don't u handle this issue for al glock?? U could save him some good bucks and maybe get the job done for him..
I smell a Class Action.

allglock
10-17-2011, 10:30 AM
A gun is a tool, it is not a piece of art. I think you derserve the "Nit-picker of the Year Award" after reading all of your posts. :19:
When, if ever, you get it perfect you might consider putting the gun in your gun safe locked in a velvet lined box so it will never get soiled again.
IMO,

Funny....... it was a piece of art when I bought it..... Now its a piece of crap, in my eyes....and was NOT caused by me! The idiots, or idiot at Kahr managed to screw it up, and then decided he wouldnt fix it for me anymore...............:der:.... SO.. stop trying to blame this on me! If I wanted a used , beat up looking PM40, I could have found many for about $200 less, than I paid for mine, and maybe I wouldnt be posting this right now...:rolleyes:

allglock
10-17-2011, 10:32 AM
Had my PM9 slide Cerakoted by:

Easton Firearms Refinishing
915 Sassafrass Street
Easton ,Pa 18042
Business phone#610-252-5334

Slide was stainless, now it's black with stainless accents :)

http://farm7.static.flickr.com/6168/6218433029_a89ec325c0_z.jpg (http://www.flickr.com/photos/cwnauman/6218433029/)
Custom Kahr PM9 (http://www.flickr.com/photos/cwnauman/6218433029/) by Light Artisan Photography (http://www.flickr.com/people/cwnauman/), on Flickr

http://farm7.static.flickr.com/6156/6218434195_1b3ba506f5_z.jpg (http://www.flickr.com/photos/cwnauman/6218434195/)
Custom Kahr PM9 (http://www.flickr.com/photos/cwnauman/6218434195/) by Light Artisan Photography (http://www.flickr.com/people/cwnauman/), on Flickr

That looks great! I will definately consider that! Will that job, be under $100?

Bawanna
10-17-2011, 10:34 AM
Whenever I hear of crap, I always make sure I got my glasses cause I can't see crap without my glasses.

I'm watching this one folks, it's getting a bit boring and more and more uncivil.
No place to go but up or down the drain. I'll leave it for now but don't see this going anywhere good.

Thunder71
10-17-2011, 10:36 AM
That looks great! I will definately consider that! Will that job, be under $100?

Yep, should be about $70. If you shoot me a PM I can email you some contact info.

harvs12
10-17-2011, 01:06 PM
allglock are you interested in selling the gun and just being done with it?

allglock
10-17-2011, 01:21 PM
allglock are you interested in selling the gun and just being done with it?

No, not really... it shoots great! (about 500 flawess rounds, of all types of ammo) I just want the finish fixed. (Then I will be happy). Too bad Kahr Arms, couldnt finish what they started......

harvs12
10-17-2011, 01:36 PM
No, not really... it shoots great! (about 500 flawess rounds, of all types of ammo) I just want the finish fixed. (Then I will be happy). Too bad Kahr Arms, couldnt finish what they started......

Ok was just offering you an out, good luck:)