CM-9 Recoil Spring and Customer Service

[Deane]

I recently had a problem with my new CM-9 not wanting to return to battery. After a phone call, which was answered quickly, I was connected with Richard Merrill in tech support. I e-mailed photos of the spring to Richard and he saw the problem and sent me a new spring. I installed the spring and went to the range where the pistol ran without further problems. My thanks to Kahr and Richard in tech support for solving my problem in a quick and professional manner. I love this pistol.

[Cornhusker]

I recently had a problem with my new CM-9 not wanting to return to battery. After a phone call, which was answered quickly, I was connected with Richard Merrill in tech support. I e-mailed photos of the spring to Richard and he saw the problem and sent me a new spring. I installed the spring and went to the range where the pistol ran without further problems. My thanks to Kahr and Richard in tech support for solving my problem in a quick and professional manner. I love this pistol.

and what was visibly wrong with the spring? Curious minds want to know.;)

[bonjorno2]

prob didn't have enough coils....

[JBarbaresi]

prob didn't have enough coils....

or too many?

EDIT: nevermind, just realized it was failing to return to battery which would be an underpowered spring. good call.