View Full Version : Will Kahr Fix or Replace This?
sierrajb
11-02-2011, 02:00 PM
Hey, Forum Friends!
Because my PM9 was a gift, I don't want to be too picky. BUT...after learning of the price/value of the PM9, and after comparing the rollmarking (process of stamping the 'PM9 Kahr') on the slide of my gun with other PM9's, it seems mine didn't turn out as clean.
Take a good look at the attached picture. Notice the three "blotches" where it looks like the rollmarking machine dug in a bit too deeply into the metal:
1. At the bottom left corner of the letter "P" on the stamped "PM9"
2. At the top right corner of the number "9" on the stamped "PM9"
3. At the bottom left corner of the letter "K" on the name "Kahr"
NOTE: The picture doesn't do the imperfections justice. It really looks worse in real life. I'm a rookie photographer, too!
I know this doesn't affect the performance or reliability of my gun at all, but it does make it look a little less than professional. Is it me, or do any of you agree that the stamping (rollmarking) should be cleaner?
Will Kahr warranty/replace this? I can send this picture to Kahr and find out it you think it's worth a try. Let me know your thoughts.
Signed,
An Obsessive Compulsive who wants a PERFECT looking PM9
340pd
11-02-2011, 02:02 PM
Send that picture directly to KAHR.
sierrajb
11-02-2011, 02:07 PM
I'm working on that right now. Should I call Kahr first to talk to a CS rep directly? Would that be more effective?
bonjorno2
11-02-2011, 02:10 PM
call them first then follow up with a email and pics
Bawanna
11-02-2011, 02:12 PM
It certainly wouldn't hurt to send it with a polite inquiry to see what they say. I doubt they will do anything for you since it doesn't effect operation and it doesn't look all that bad at least to me. That being said I don't blame you in the slightest for wanting it perfect.
I'm wondering if a polish job on the sides of that slide might help the defects and add a little extra style. Not a mirror finish maybe but a nice shine. I suppose it could make the blems show up even worse though too. Hard to say based on the picture.
Wynn had one that wasn't roll marked hardly at all. Couldn't even read without good light at the right angle. They finally replaced his after being told it met spec. His clearly needed replaced. It was awful.
Let us know how you make out.
sierrajb
11-02-2011, 02:25 PM
Hey, all!
Just got off the phone with Kahr service. Very nice conversation, indeed! They want me to send this picture (above) to service@kahr.com to take a look for themselves. They should let me know soon. I'll have a follow-up to keep you all posted.
Bawanna, as a retired paint/body repair man, I can honestly say the least bit buffing will absolutely make the blemishes stand out more. As explained, these blemishes in the stamp are much deeper and more noticeable in real life. In fact, the first time I picked it up my eyes went straight to those imperfections in the stamp, and I instinctively ran my finger over them to see if it was something easily removed.
I'll send this pic in to Kahr right now. Stay tuned!
Thunder71
11-02-2011, 02:52 PM
I wouldn't be happy with that unless I got a decent discount - even then it would bug me. Guess I'm a little anal about that kind of thing though.
Unless it's marked as a blem (small b on the trigger guard) then they should make it right for you.
ripley16
11-02-2011, 03:02 PM
Kahr's markings have never been one of their strengths. Some of my gun markings look much different from the other. I've never been able to tell which they prefer, laser etching, roll marks or a vibrating pen. It's the kind of inconsistent quality one would not expect. Doesn't mean the gun won't work though. I'd be surprised if they offer a replacement.
Bawanna
11-02-2011, 03:11 PM
My K40 has nice roll marks on the slide but the vibrating pen on the frame. Never figured that either.
Thunder71
11-02-2011, 03:14 PM
Give it a name like 'Scratch' and it'll give it some character, and a hair on its chest.
I was told:
Buy a new car with a scratch already on it for a few bucks off, you'll never get another scratch the whole time you own it.
Buy a new car that is mint and you'll have scratches before the first fill-up, and more the longer you have it.
I have no idea where I'm going with this, just wanted to share.
sierrajb
11-02-2011, 03:16 PM
Thunder71, that's my feelings exactly. I don't want to appear "thankless" for a new gun that was given to me, but I would really appreciate the gun to LOOK as good as it performs. By the way, there's no "B" stamped anywhere to indicate this should be less than a PERFECT gun.
Ripley16, I'm learning more and more about the inconsistencies of gun producers. As soon as you introduce the human element into the equation, you can expect some inconsistencies. Welcome to what theologian's call "the depravity of man." However, we have Customer Service that should make up for any unnecessary or overlooked imperfections that are easily remedied...agree?
Popeye
11-02-2011, 03:19 PM
Mine look similar but maybe not as pronounced to that in the same areas but I guess because it all black I just never noticed. Then again it might look that way because the pic is bigger that the gun itself.;)
sierrajb
11-02-2011, 03:20 PM
Okay, Kahrtalk, here's a copy of the email I just sent Kahr Service. I sent the attached photo (above) with this email:
Dear Kahr Service,
I received a brand new PM9 as a gift from a friend a couple of months ago. This is a fantastic gun that shoots and performs flawlessly, especially after completing its "break-in" period. However, there are some very unsightly blemishes in the rollmarking on the slide that make this great gun "less than beautiful" to look at.
Please see the attached photo and notice three significant problems in the stamped labeling (rollmarking) on the slide:
1. The bottom left corner of the letter "P"
2. The top right corner of the number "9"
3. The lower left corner of the letter "K"
These three blemishes look MUCH WORSE in real life. My photography skills are very limited, but if you need a more detailed photo, I can send you another picture taken by a pro. Just let me know.
So, if Kahr can warranty this slide by repair or replacement, it would make be one happy Kahr customer who will likely make my next purchase a Kahr P45 for Christmas. Please let me know what you can do for me to help my gun look as great as it performs. Thanks for taking pride in your quality of workmanship and in the quality of your customer service.
I will await further instructions from you before proceeding. You may email me or contact me by phone at your convenience.
Many Thanks!
Now...we wait....:cool:
Ikeo74
11-02-2011, 03:21 PM
It might be just me, but isn't this nit-picking a gift horse (Gun)? It's like going back to the person that gifted it to you and saying, You gave me less than a perfect gun, I am going to send it back. Maybe the original buyer got a discount on it. But even if they didn't, I don't think the stamping requires a replacement slide.:001_huh:
sierrajb
11-02-2011, 03:29 PM
It might be just me, but isn't this nit-picking a gift horse (Gun)? It's like going back to the person that gifted it to you and saying, You gave me less than a perfect gun, I am going to send it back. Maybe the original buyer got a discount on it. But even if they didn't, I don't think the stamping requires a replacement slide.:001_huh:
Yes, this was my concern, too. That's why I've waited 2+ months to do anything about it. Fortunately, the gifter (my friend) also noticed the blemishes, so he's all good with returning it. And no, it was NOT discounted for this reason. I'll post Kahr's response in the next post and let you know their response to this. Good thoughts, Ikeo74!
sierrajb
11-02-2011, 03:32 PM
WOW! In less than 15 minutes Kahr Service responded with this following email:
Good afternoon. I am sorry to hear about the PM9. If you would like to send the slide only in to us along with a note detailing the issue and containing your name, physical return address and telephone number we would be happy to inspect and repair the slide for you. Our address is located on the back page of the owners manual. I apologize for any inconvenience.
Sincerely,
Jay
Kahr Customer Service
508-795- 3919
www.kahr.com (http://www.kahr.com)
Sounds like Kahr thinks this issue is significant enough to warrant inspection and repair. I've sent them another email asking for specific shipping instructions, clarifying this is "warranty work" so it should not cost me anything, and asking about the estimated time of completion. I'll keep you posted!:D
Bawanna
11-02-2011, 03:33 PM
That's one way of looking at it and I generally kind of lean that way. At the same time one of the main reasons the world is the way it is is we accept less than perfect products in everything we buy these days. Take it as the norm and live with it when maybe we shouldn't.
By bringing attention to the bad workmanship perhaps the issue will be addressed in the future even if one gets no improvement in the initial instance.
It would be fruitless to demand perfection in everything as you wouldn't be able to buy much of anything. But if we refuse to buy junk or make sellers and manufacturers responsible for their product things might improve.
I say this mostly for other stuff as I don't consider anything with Kahrs name on it junk although many of the 380 owners might want to argue that.
Course this would in a lot instances require fluent skills in Chinese and Japanese.
OldLincoln
11-02-2011, 03:34 PM
Wow, Sierra... You got rollmarks on yours? That musta cost extra!:) Just kidding. Mine look much worse which doesn't bother me directly, but have a little concern that it will negatively affect resale value when I trade it for a Kahr P45.
Thunder71
11-02-2011, 03:34 PM
Great to hear, they've always been very responsive to my questions as well.
Can't wait to hear how this turns out! Guessing they are just glad it's not another P380 to work on. :o
sierrajb
11-02-2011, 03:44 PM
Bawanna, as usual, you provide some of the most entertaining, deep philosophical discussions of life with guns. You 'da man!
OldLincoln, aesthetics (the looks of the gun) will always affect resale or trade in value. This was also a secondary concern of mine and my friend, even though the thought of selling my PM9 never entered my mind.
Thunder71, seven minutes later Jay with Kahr Service responded with answers to my questions. Here's a summary of what he said:
1. There are no special shipping instructions or a return authorization number needed since I'm only sending back the slide.
2. Even though aesthetics is usually not a part of warranty work, they will make an exception in this case. They agree it needs attention and want to make it right.
3. If I pay for shipping, they will cover the cost of repair or replacement, plus the cost of return shipping.
4. It will take about 3 weeks turnaround.
Good News, eh? It's gonna be a long 3 weeks, but I'm headed to the Post Office tomorrow! Will keep you all posted.
JFootin
11-02-2011, 04:24 PM
Boy, they sure look good on my polished CM9. :D
http://i1230.photobucket.com/albums/ee486/John_England/My%20Custom%20CM9/KahrCM9PolishedLRInHand.jpg
sierrajb
11-02-2011, 04:25 PM
1. My PM9 came with the standard "Bar-Dot" sights. This is a great time to have Kahr install some night sights. To those who have night sights, "Is it really worth it?" if so, what KIND of night sights (for the new style slide)?
2. Not sure how Kahr plans on "repairing" the blemishes that are stamped into the metal slide, so there's a good chance they may just send a whole new slide with good stamping. Will that mean I must perform another ritualistic "break-in period" for another slide? My guess is YES, but want to hear from you pros out there.
Thunder71
11-02-2011, 04:31 PM
I have night sights on my XDM and I hope I never find out if it was worth it. If it's that dark, how sure can you be of the target?
Posted from my Thunderbolt using Tapatalk.
sierrajb
11-02-2011, 04:36 PM
JFootin, that's a BEAUTIFUL gun! Looks like Kahr used a different stamping process and different lettering style on your CM9 than they did on my PM9. Did you polish that yourself, or another gunsmith? Looks like you polished the trigger, slide catch and all. Very nice!
Hognutz
11-02-2011, 04:56 PM
I would definitely have the night sights put on. It is the perfect opportunity. Better to have and not ever need them as opposed to risking life and limb without. JMHO..Mike
Bawanna
11-02-2011, 05:02 PM
If they repair for you it will undoubtedly be a new slide. At least a little break in would be acceptable. As you'd expect with any replaced part but a slide is a major component.
Your call on the night sights, I like the factory ones just fine but put XS Big Dots on mine so I'd speak with forked tongue if I didn't endorse night sights. I do believe they are somewhat overrated since most won't bother to look at em when the elephant appears.
muggsy
11-02-2011, 05:27 PM
When you evaluate a firearm fit and finish are prime considerations. I think that Kahr should replace the slide if not the entire gun.
JFootin
11-02-2011, 05:33 PM
JFootin, that's a BEAUTIFUL gun! Looks like Kahr used a different stamping process and different lettering style on your CM9 than they did on my PM9.
Well, the lettering IS done differently (less expensively) on the CM9. But I formerly owned a CW9 and it looked closer to the OP's gun than mine. Apparently, the polishing job kind of neatened it up.
Did you polish that yourself, or another gunsmith? Looks like you polished the trigger, slide catch and all. Very nice!
No, I bought it from someone who said it was "professionally" done. I didn't ask where. About every stainless steel part on the gun is mirror polished: slide, barrel, slide stop pin and lever, feed ramp, trigger and magazine. It is smooth and sweet! :D
jimsea
11-02-2011, 08:18 PM
my money says Kahr is going to block sand the imperfection and then add the matte finish back.
the engraving was similar on my cm9. a little block sanding corrected the issue/problem and made it shiny. i was considering taking it back to matte, but decided i like shiny better.
racuda
11-02-2011, 08:59 PM
sierrajb, I have Mepros on mine and I like 'em. Makes it easy to find on the night stand in the dark. :)
allglock
11-02-2011, 09:17 PM
Okay, Kahrtalk, here's a copy of the email I just sent Kahr Service. I sent the attached photo (above) with this email:
Dear Kahr Service,
I received a brand new PM9 as a gift from a friend a couple of months ago. This is a fantastic gun that shoots and performs flawlessly, especially after completing its "break-in" period. However, there are some very unsightly blemishes in the rollmarking on the slide that make this great gun "less than beautiful" to look at.
Please see the attached photo and notice three significant problems in the stamped labeling (rollmarking) on the slide:
1. The bottom left corner of the letter "P"
2. The top right corner of the number "9"
3. The lower left corner of the letter "K"
These three blemishes look MUCH WORSE in real life. My photography skills are very limited, but if you need a more detailed photo, I can send you another picture taken by a pro. Just let me know.
So, if Kahr can warranty this slide by repair or replacement, it would make be one happy Kahr customer who will likely make my next purchase a Kahr P45 for Christmas. Please let me know what you can do for me to help my gun look as great as it performs. Thanks for taking pride in your quality of workmanship and in the quality of your customer service.
I will await further instructions from you before proceeding. You may email me or contact me by phone at your convenience.
Many Thanks!
Now...we wait....:cool:
I wrote pretty much the same letter about my PM40, and now it looks worse than ever..... I wish I had never sent it back!..... The "people" at Kahr, do not care about quality.... ask me how I know....:40:
Rainman48314
11-02-2011, 10:21 PM
1. My PM9 came with the standard "Bar-Dot" sights. This is a great time to have Kahr install some night sights. To those who have night sights, "Is it really worth it?" if so, what KIND of night sights (for the new style slide)?
2. Not sure how Kahr plans on "repairing" the blemishes that are stamped into the metal slide, so there's a good chance they may just send a whole new slide with good stamping. Will that mean I must perform another ritualistic "break-in period" for another slide? My guess is YES, but want to hear from you pros out there.I read a compelling article about night sights. The author claimed there is only about 30 minutes near dawn and again, near dusk when NS offer an advantage. If it's too dark, you can't identify your target..which you must...before shooting. Once it's light enough to ID the target, you no longer need the NS.
Though I tend to agree, an in home lighting situation may make the usable period longer than 30 minutes. While I can afford it, I'll be getting NS on all my guns. I have two which currently don't have them. An order is pending on one, the other gun is at the manufacturer being serviced and I'll get to that one in a few weeks. It will be about $200 per gun installed.
Rainman48314
11-02-2011, 10:25 PM
I'm working on that right now. Should I call Kahr first to talk to a CS rep directly? Would that be more effective?
I hope for your sake they don't attempt to repair it. We had a member post his repair. It was ugly.
Hope for a new slide..and yes, you'll need to break it in slightly, assuming the old recoil assembly is still used.
sierrajb
11-02-2011, 11:09 PM
my money says Kahr is going to block sand the imperfection and then add the matte finish back.
the engraving was similar on my cm9. a little block sanding corrected the issue/problem and made it shiny. i was considering taking it back to matte, but decided i like shiny better.
As a retired automotive refinisher, I can honestly say that merely blocking alone won't get it. Block sanding is for sanding high spots down to a desired level of satisfactory flushness. These imperfections are very DEEP into the metal, so they would require some sort of metal fill, then blocked down smooth before restoring the finish. I guess they could (and might) do that, but it would be LOTS of labor to get a perfect finish.
Certainly Kahr's call, but it may be cheaper for them just to replace the slide with a new one that has a perfect stamp. Just my thoughts....
sierrajb
11-02-2011, 11:16 PM
allglock,
Sorry to hear about your poor service with Kahr. At this point, I don't have any reason to doubt that Kahr really does care about quality. It's the only thing going for them in such a competitive world. Can you post pics of your PM40 that "looks worse than ever?" Maybe you should send it back and politely demand a replacement. What could you lose?
sierrajb
11-02-2011, 11:27 PM
When you evaluate a firearm fit and finish are prime considerations. I think that Kahr should replace the slide if not the entire gun.
Yes, a huge part of evaluating a gun is its fit and finish. I think Kahr realizes this, so they want a potential repeat customer to be happy with his fit and finish of a new PM9. Since there's absolutely nothing wrong with the performance of this gun, I don't see a full replacement a possibility. Just trying to think like a Kahr service rep.
sierrajb
11-02-2011, 11:31 PM
I hope for your sake they don't attempt to repair it. We had a member post his repair. It was ugly.
Hope for a new slide..and yes, you'll need to break it in slightly, assuming the old recoil assembly is still used.
Can you direct me to pictures of this botched repair job?
Kahr wants me to include an explanation of the problem when I return the slide. I can request a new slide at that point. They may see it as the fastest, most economical solution for everyone. No harm done asking....
allglock
11-03-2011, 07:40 AM
Can you direct me to pictures of this botched repair job?
Kahr wants me to include an explanation of the problem when I return the slide. I can request a new slide at that point. They may see it as the fastest, most economical solution for everyone. No harm done asking....
Good luck............................................. :popcorn:
allglock
11-03-2011, 07:45 AM
Heres the thread on my escapades with Kahr customer service :
http://kahrtalk.com/showthread.php?t=7592
Allen
11-04-2011, 02:06 PM
I've been trying to decide between a PM9/CM9 and a Glock 26 for a small CCW but from all the problems I'm reading about with individual Kahr guns and Kahrs unwillingness or "inability" to fix owners problems satisfactorily I'm really wondering about the wisdom of spending $500-$700 for a problematic Kahr.
I know from problems I'm having with my motor home that in the last few years Customer Service and quality control has gone out the window at lots of manufacturers, especially if they happen to have all the sales they want. A person would think that with the economy like it is companies would bend over backwards to get/keep customers instead of seeing how many they can offend.
Bawanna
11-04-2011, 02:12 PM
Don't believe everything you read. Remember here we see far more stories of problems than success stories and the ratio of bad to good is very very small. Even with the 380's.
JFootin
11-04-2011, 04:11 PM
I've been trying to decide between a PM9/CM9 and a Glock 26 for a small CCW but from all the problems I'm reading about with individual Kahr guns and Kahrs unwillingness or "inability" to fix owners problems satisfactorily I'm really wondering about the wisdom of spending $500-$700 for a problematic Kahr.
I know from problems I'm having with my motor home that in the last few years Customer Service and quality control has gone out the window at lots of manufacturers, especially if they happen to have all the sales they want. A person would think that with the economy like it is companies would bend over backwards to get/keep customers instead of seeing how many they can offend.
Bawanna's right. You are about to talk yourself out of THE BEST small CCW pistol on the market by reading the posts on this forum. Are there some problems with the P380s right now? Yes. But the PM9 and CM9 are not problem guns. The minor problems posted here about these guns are few and far between all of the success stories. Do you realize how unusual it is to see overwhelmingly positive posts about any gun on a manufacturer's forum?
I have seen several people who have both a Glock 26 and a PM/CM9 for different carry and dress situations. But that 26 is a fat little puppy and doesn't conceal and carry as well as the Kahrs.
sierrajb
11-04-2011, 09:47 PM
I've been trying to decide between a PM9/CM9 and a Glock 26 for a small CCW but from all the problems I'm reading about with individual Kahr guns and Kahrs unwillingness or "inability" to fix owners problems satisfactorily I'm really wondering about the wisdom of spending $500-$700 for a problematic Kahr.
I know from problems I'm having with my motor home that in the last few years Customer Service and quality control has gone out the window at lots of manufacturers, especially if they happen to have all the sales they want. A person would think that with the economy like it is companies would bend over backwards to get/keep customers instead of seeing how many they can offend.
Allen, in spite of what I've read on this forum and the inflammatory comments against Kahr, I am trusting them with my PM9 to fix or replace my slide's cosmetics. As mentioned in my previous posts, there's a lot of sentimentality connected with my gun, and my friend (the giver of the gun) and I simply want a couple of ugly dimples removed from the original factory stamping (see previous photos). Kahr was extremely FAST, KIND, and willing to go the extra mile to look at my slide for possible repair or replacement. In spite of what I've read from inflammatory posts (some are justified, I'm sure), I don't have any reason NOT to trust Kahr at this point.
Would I buy a Kahr if I had the money and the need for one of the BEST concealable guns? In a heartbeat. If it turned out I developed a sour attitude toward Kahr, I could easily get my money back by selling it. Finish your research and try to remain as objective as you can. I think you'll find that Kahr remains one of many top-notch gun companies that continues to strive to become better than they already are. Just my opinion, though.
sierrajb
11-08-2011, 11:44 AM
Kahr received my slide yesterday, Nov. 7. I received a call around 9:30 am this morning, Nov. 8 from Jason at Kahr.:phone: He was extremely friendly and professional, explaining that the slide on my PM9 was an older style that suffered some minor problems with the stamping (rollmaking) process. Without any hesitation, he decided to immediately send out a brand new slide of the newer style with the newest engraving. He assures me it will be flawless, and I believe him. WOW!
Criticize Kahr if you want, but I call this SERVICE WITH A SMILE!:D I regret that every owner of a Kahr cannot share the same testimony as I, but you cannot argue that my incident proves how Kahr is working diligently to make their guns and Customer Service the best they can be. They truly went the extra mile for me.
Thank you Jay, Ian (spelling?), and Jason at Kahr. And thank you, Kahrtalk members and moderators (you know who you are) who encouraged me to trust Kahr to do the right thing. My friend who gave me this PM9 will also be pleased with our decision to return the slide, and with Kahr's decision to replace the slide.
I'll post pictures of the replacement slide as soon as it arrives in a day or two.:photo:
Rainman48314
11-08-2011, 12:05 PM
Kahr received my slide yesterday, Nov. 7. I received a call around 9:30 am this morning, Nov. 8 from Jason at Kahr.:phone: He was extremely friendly and professional, explaining that the slide on my PM9 was an older style that suffered some minor problems with the stamping (rollmaking) process. Without any hesitation, he decided to immediately send out a brand new slide of the newer style with the newest engraving. He assures me it will be flawless, and I believe him. WOW!
Criticize Kahr if you want, but I call this SERVICE WITH A SMILE!:D I regret that every owner of a Kahr cannot share the same testimony as I, but you cannot argue that my incident proves how Kahr is working diligently to make their guns and Customer Service the best they can be. They truly went the extra mile for me.
Thank you Jay, Ian (spelling?), and Jason at Kahr. And thank you, Kahrtalk members and moderators (you know who you are) who encouraged me to trust Kahr to do the right thing. My friend who gave me this PM9 will also be pleased with our decision to return the slide, and with Kahr's decision to replace the slide.
I'll post pictures of the replacement slide as soon as it arrives in a day or two.:photo:Nice outcome, enjoy the gun. One of my favorite things about my own PM9 is its looks. It looks professional, well made and suitable to the job.
Thunder71
11-08-2011, 12:06 PM
That's great to hear, can't wait to hear your thoughts once the new one arrives!
ripley16
11-08-2011, 01:22 PM
Count me among the doubting Thomas' that are rightfully, (happily), surprised by this positive outcome. "Wow" is right. Kudos to Kahr C.S.
sierrajb
11-08-2011, 05:39 PM
Rainman48314, you are absolutely right. The first thing that attracted me to the PM9 (besides the caliber and size) was the looks. I knew my friend who gifted that gun to me, wanted it to look as good as it shoots. Plus, aethetics plays a HUGE part in the value of every gun out there. Kahr obviously knows this, and wanted to create one more satisfied customer. Very good outcome, indeed!
sierrajb
11-08-2011, 05:44 PM
That's great to hear, can't wait to hear your thoughts once the new one arrives!
I'm expecting my thoughts will be very happy, and gladly outspoken as soon as Fedex shows up on my doorstep tomorrow or the next day. I'm also hoping the thoughts of everyone at Kahrtalk will lean a little more positive toward Kahr after this story comes to a happy ending. We all should give Kahr a well-deserved pat on the back, a high five, or at least a thumbs up. A little appreciation goes a long way!
Bawanna
11-08-2011, 05:44 PM
Now even I'm impressed. I just love a happy ending don't you?
MW surveyor
11-08-2011, 05:54 PM
I've got man tears running down my face. ;)
sierrajb
11-08-2011, 06:01 PM
Count me among the doubting Thomas' that are rightfully, (happily), surprised by this positive outcome. "Wow" is right. Kudos to Kahr C.S.
Rip...I've always thought everyone has given Thomas a bad rap all these years. So he doubted and wanted proof that Jesus was who He said he was. He was doing exactly as he was taught..."If anyone comes saying he is ME, don't believe him. Make them prove it" was the instruction given by Jesus. So, Thomas doubted when he saw Jesus alive after His burial!
Thomas was never scolded or told that he was wrong. He was simply given the proof he required.
In a similar way, no one is wrong for wanting a company like Kahr to PROVE their integrity. Like Thomas, it's okay to doubt Kahr, Glock, or any other gun manufacturer....but, it's also okay to be HAPPY and even SURPRISED when good stuff happens at the hands of Customer Service. Thanks for giving Kudos to Kahr.
Sermonette completed. And everybody on Kahrtalk said, "Amen!"
Can I get a witness?
Bawanna
11-08-2011, 06:21 PM
Which is it. I'm a witness or Amen.
Well I guess you got em both.
Amen.
Bawanna
11-08-2011, 06:24 PM
I've got man tears running down my face. ;)
Sheesh, get a beach towel would ya and knock off the cry baby ca ca.
Your a growed man, this stuff ain't looked upon kindly.
You'd a thunk Kahr pulled the sword out of the rock or something. I told ya "Kahr will take care of it".
Now I'm right in the middle of Little Red Robinhood, so be nice.
sierrajb
11-11-2011, 02:59 PM
Hey, All...
Kahr received my slide with faulty lettering only five days ago. As promised, a BRAND NEW SLIDE ASSEMBLY arrived via FedEx today. Take a look at the pics below and see for yourself. The lettering is PERFECT, and the assembly included a brand new barrel, recoil spring guide, recoil spring, and sights!
Obviously, the newest version of the PM9's slide assembly is slightly different from my older version. The pics show that the new barrel and recoil assembly is slightly LONGER than the older version. Jason at Kahr said there should be no problem with the fit, and there should be no need for breaking in this new slide assembly.
Before installing the new assembly on the frame, I will lube the new slide, barrel, recoil set per Lube Chart on this forum. I'll post a pic soon of the gun completely reassembled.
Thanks, again, Kahr, for fantastic customer service!!! (Wish allglock could be here...)
Thunder71
11-11-2011, 03:10 PM
Pure sweetness.
sierrajb
11-11-2011, 05:09 PM
Lookin' good from all angles! Next, I'm going to polish my barrel and feed ramp to the max, then coat it with some good grease (Pro-Gold). I may post pics if the difference is really noticeable.
Again, Kahr Service, THANK YOU!!!! Your outstanding service and drive toward excellence has convinced me to ask Santa for one of your .45's, likely a PM45.
ripley16
11-11-2011, 05:37 PM
I'm glad this all worked out for you. Now go have some fun with the gun.
kahrinca
11-11-2011, 06:44 PM
It might be just me, but isn't this nit-picking a gift horse (Gun)? It's like going back to the person that gifted it to you and saying, You gave me less than a perfect gun, I am going to send it back. Maybe the original buyer got a discount on it. But even if they didn't, I don't think the stamping requires a replacement slide.:001_huh:
I believe whether it was gifted or not is irrelevant to the issue.
sierrajb
11-11-2011, 07:48 PM
I'm glad this all worked out for you. Now go have some fun with the gun.
Can't tell you how happy I am that this worked out the way it did. I've got it all buffed, cleaned, lubed and loaded for CC this weekend and range time on Monday.:86:
sierrajb
11-11-2011, 08:00 PM
I believe whether it was gifted or not is irrelevant to the issue.
True. The real issue was honor someone else with this gun, no nit-picking. As posted previously, it was the Gifter of the gun (a great friend of mine) that gave me the idea to contact Kahr about the stamping. He wanted me to have as close to a perfect gun as much as I did. Like a few here on the forum, my wife thought we shouldn't worry about those minor flaws, especially since the gun performed perfectly. That's when I came on here to see what others would do.
When Kahr received the pics and the slide, they didn't give it a second thought. Everything with Kahr happened so fast and efficiently, I felt like I was being wheeled into the ER. It was THEIR IDEA to replace the whole slide assembly, not mine. Of course, I obliged them. Only five days later I'm posting the pics and praising the Lord for Kahr and Kahrtalk. It's been a good ride, and my confidence in Kahr has been reaffirmed.
I'm hoping my good experience will sweeten the taste of Kahr in the mouths of others who have been less fortunate in the past. Kahr is truly improving and continues to press onward in their Customer Satisfaction Dept.
Hognutz
11-11-2011, 08:59 PM
Way to go, Sierra..Glad it all worked out for you. Hope she treats you well.. Good luck, my friend..Mike
sierrajb
11-12-2011, 02:38 PM
Thanks, Hognutz! Got it right by my side, tucked quietly in my new Silent Thunder. Can hardly wait until Range Day Monday!
OldLincoln
11-12-2011, 03:24 PM
Now I'm feeling all warm and fuzzy! Have a good shoot Sierra.
mrgreg5000
12-25-2015, 10:30 AM
Boy, they sure look good on my polished CM9. :D
that is freaking sweet..my roll mark on ht eletter R is weird..id love to polish it
http://i1230.photobucket.com/albums/ee486/John_England/My%20Custom%20CM9/KahrCM9PolishedLRInHand.jpg
that is freaking sweet..my roll mark on ht eletter R is weird..id love to polish it
For all those who are satisfied with Kahr products, and their service.... Merry Christmas!
For the rest of you n'er-do-wells, anal retentive, insecure, self glorifying pukes... Humbug!
No bad guy who ever got shot during the course of his chosen profession ever felt either more, less hurt, or died a more slow, and painful death, on account of the roll markings.
No DA ever gave a break to anyone because their roll markings were crisp.
No prosecuting attorney ever wanted less money in a settlement, because he felt sorry that your roll markings were uneven.
And Happy New Year too.;)
gb6491
12-25-2015, 11:56 AM
For all those who are satisfied with Kahr products, and their service.... Merry Christmas!
For the rest of you n'er-do-wells, anal retentive, insecure, self glorifying pukes... Humbug!
No bad guy who ever got shot during the course of his chosen profession ever felt either more, less hurt, or died a more slow, and painful death, on account of the roll markings.
No DA ever gave a break to anyone because their roll markings were crisp.
No prosecuting attorney ever wanted less money in a settlement, because he felt sorry that your roll markings were uneven.
And Happy New Year too.;)
Oh, bite me Scrooge!...and a Happy New Year to you as well:)
muggsy
12-26-2015, 06:45 AM
I wouldn't be happy with that unless I got a decent discount - even then it would bug me. Guess I'm a little anal about that kind of thing though.
Unless it's marked as a blem (small b on the trigger guard) then they should make it right for you.
+1 When you pay a premium price for one of Kahr's premium handguns you should get what you've paid for. We should all start holding Kahr to a higher standard. (Written by Kahr's biggest fanboy.)
yqtszhj
12-26-2015, 08:42 AM
Boy this is an old thread revival.
Happy New Year.
gb6491
12-26-2015, 09:01 AM
Boy this is an old thread revival.
Happy New Year.
QOvR3DWQltE
...and a Happy New Year to you!
+1 When you pay a premium price for one of Kahr's premium handguns you should get what you've paid for. We should all start holding Kahr to a higher standard. (Written by Kahr's biggest fanboy.)
Muggsy so true, but then again, why select, or accept the less than stellar pistol in the first place, unless it was a gift, in which case you needn't look it in the mouth, nor its stamps/roll marks for that matter.
Folks do have a right to complain I suppose. A better "complaint" would be for dealers and distribution to get "stuck" with pistols that were not up to snuff, sending them back to Kahr, and having them marked at BLEM units. I've gotten stamps on Smith & Wesson revolvers and Ruger revolvers that was uneven... and folks gripe about that too, but they love their Smiths and Glocks and Rugers and HKs and Sigs... oh yeah, my Sig P220 had its serial number so ridiculously faint on the barrel, its almost gone! Happens!
sharpetop
12-26-2015, 02:53 PM
Yes, this was my concern, too. That's why I've waited 2+ months to do anything about it. Fortunately, the gifter (my friend) also noticed the blemishes, so he's all good with returning it. And no, it was NOT discounted for this reason. I'll post Kahr's response in the next post and let you know their response to this. Good thoughts, Ikeo74!
This answered my question! I was going to suggest that your friend possibly purchased a blem at a discounted price. I guess not.
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